Collaboration

Collaboration

Shopify’s thirst for knowledge is satisfied by Guru and Slack

Guru integrates with Slack to bring a fast, accessible and up-to-date knowledge management system to every Shopify team

Collaboration

Unlocking the power of case swarming with Slack and Salesforce

In our new series, customer service leaders discuss industry trends, including how embracing a tierless model can help agents resolve issues faster

Collaboration

Whisker delivers purr-fect pet products with Slack’s AWS Chatbot app

Syncing in Slack, Whisker’s engineers minimize service outages and build quality software for pet owners

Collaboration

Skyscanner engineers find answers 95% faster using HelpDesk+ in Slack

The metasearch engine and travel booker integrates Slack with HelpDesk+ to reduce support response times from two days to two hours

Collaboration

How two women leaders are driving innovation and inclusion with Slack

Perspectives from leaders at Slack and Snyk who are championing women at work

Collaboration

Collaborate with kindness: Consider these etiquette tips in Slack

Reduce notifications and minimize distractions with these best practices for channels and direct messages

Collaboration

How the women behind Slack forged their career paths

Wisdom and lessons from leaders who drive innovation at Slack and Salesforce

Collaboration

6 simple ways to foster a positive hybrid work environment

As hybrid workplaces become the norm, maintaining employee satisfaction and a positive culture is more important than ever.

Collaboration

5 proven methods for boosting employee morale

Learn how companies with highly-rated cultures boost morale and productivity at hybrid and in-person workplaces.

Collaboration

5 tips for effective collaboration at work

To successfully work toward a common goal, start with communication, clear expectations and mutual trust

Collaboration

Collaborative leadership: an inclusive way to manage virtual teams

Learn how taking a collaborative leadership approach may increase the output and engagement of distributed teams.

Collaboration

83bar gives agents more time to help patients, using Halp in Slack

Patient activation company 83bar integrates Atlassian ticketing system Halp with Slack, so health-care specialists get faster, easier support.