Slack administration: Manage Workflow Builder access and features
Workflow Builder offers a set of tools to automate routine processes in Slack. By default, all members (but not guests) can access Workflow Builder to create workflows.
What to expect
- Owners and admins can restrict access to Workflow Builder by choosing whether people have permission to create workflows. On Enterprise Grid, Org Owners and Admins can disable Workflow Builder for their organization.
- On the Pro and Business+ plans, Workspace Owners and members with permission to manage apps can manage access to workflow steps and triggers.
- Owners and admins can manage access to additional workflow features.
Tip: Owners and admins can view all published workflows in their workspace or organization and add themselves as workflow managers from the workflow dashboard.
Manage access to Workflow Builder
Pro and Business+ plans
Enterprise Grid plan
By default, all members can create workflows. You can restrict workflow creation to owners and admins only, or allow access to certain people.
- From your desktop, click your workspace name in the sidebar.
- Select Tools & settings from the menu, then click Workspace settings.
- Click the Permissions tab at the top of the page.
- Next to Publish Workflows, click Expand.
- Choose who can create workflows. If you select Any owner or admin, you can check the box next to Certain people and groups to grant access to specific members or user groups.
- Click Save.
If you remove someone's access to Workflow Builder, they will still be able to manage workflows they created before losing access.
By default, all members of an Enterprise Grid org can create workflows. Org Owners and Admins can choose to disable Workflow Builder for their org, or set an org policy to choose which members can create workflows.
Enable or disable Workflow Builder
- From your desktop, click your organization name in the sidebar.
- Select Tools & settings from the menu, then click Organization settings.
- From the left sidebar, click Settings. Then select Organization settings.
- Next to Workflow Builder, select Enable or Disable. Then, click Enable or Disable to confirm.
Any workflows created before Workflow Builder was disabled will remain active and available for anyone to use. To prevent people from using a workflow, add yourself as a workflow manager and remove the workflow, or ask an existing workflow manager to unpublish or delete it.
Set an org policy for workflow creation
When Workflow Builder is enabled, Org Owners and Admins can set an org policy to manage who can create only standard workflows and who can create workflows.
- From your desktop, click your organization name in the sidebar.
- Select Tools & settings from the menu, then click Organization settings.
- From the left sidebar, click Settings. Then select Organization policies.
- Click the Permissions tab.
- Next to Publish Workflows, click Add Policy.
- Choose who can create workflows. If you select Any owner or admin or Org Owners and Admins, you can check the boxes next to Include all Regular Members of specific workspaces or Include certain people to grant permissions to workspaces or specific people.
- Click Save Policy, then click Create Policy to confirm.
Note: On September 25, 2024, we ended usage-based billing for workflows. If you see two options for managing workflow creation permissions, use Publish all workflows, including premium to allow people to create workflows in your workspace or Enterprise Grid organization.
Manage access to workflow steps and triggers
Workflows start from a trigger, and the steps that follow determine the actions a workflow can take. You can limit which steps (Slack-built, custom, or connector) and triggers your members can use in their workflows.
Edit who can use steps
Pro and Business+ plans
Enterprise Grid plan
Workspace Owners and members with permission to manage apps can manage access to steps.
- From your desktop, click your workspace name in the sidebar.
- Select Tools & settings from the menu, then click Manage workflows to open the Slack App Directory.
- From the left sidebar, click Workflow steps & triggers, then click the name of the step you'd like to manage.
- Click the three dots icon next to a step, then click Edit who can use this step.
- Select an option from the drop-down menu, then click Save.
- From your desktop, click your organization name in the sidebar.
- Select Tools & settings from the menu, then click Manage workflows.
- From the left sidebar, click Workflow steps & triggers, then then click the name of the steps you'd like to manage.
- Click the three dots icon next to a step, then click Edit who can use this step.
- Select an option from the drop-down menu, then click Save.
Edit who can use triggers
Pro and Business+ plans
Enterprise Grid plan
Workspace Owners and members with permission to manage apps can manage access to Workflow Builder triggers.
- From your desktop, click your workspace name in the sidebar.
- Select Tools & settings from the menu, then click Manage workflows to open the Slack App Directory.
- From the left sidebar, click Workflow steps & triggers, then select the Workflow triggers tab.
- Click the three dots icon next to a trigger, then click Edit who can use.
- Select an option from the drop-down menu, then click Save.
- From your desktop, click your organization name in the sidebar.
- Select Tools & settings from the menu, then click Manage workflows.
- From the left sidebar, click Workflow steps & triggers, then select the Workflow triggers tab.
- Click the three dots icon next to a trigger, then click Edit who can use.
- Select an option from the drop-down menu, then click Save.
Note: Restricting a step or trigger will not remove it from existing workflows.
Manage access to legacy Workflow Builder
You'll continue to have access to the legacy version of Workflow Builder only if any of your legacy workflows could not be migrated to the latest version. In September 2024, all legacy workflows will stop running and the legacy Workflow Builder will no longer be accessible.
Pro and Business+ plans
Enterprise Grid plan
The permission you set for premium workflow creation will also determine who can create workflows with the legacy Workflow Builder.
- From your desktop, click your workspace name in the sidebar.
- Select Tools & settings from the menu, then click Workspace settings.
- Click the Permissions tab at the top of the page.
- Next to Publish all workflows, including premium, click Expand.
- Choose who can create workflows. If you select Any owner or admin, you can check the box next to Also include specific users and groups to grant access to specific members or user groups.
- Click Save.
If you set an org policy for premium workflow creation, Workspace Owners and Admins will no longer be able to adjust Workflow Builder settings from workspaces they manage.
Instead, the policies you set at the org level for standard and premium workflow creation will determine who can create new and legacy workflows.
If you choose not to set an org policy for premium workflow creation, everyone except guests will be able to create premium workflows, and legacy workflow creation will be determined by the permission Workspace Owners or Admins set at the workspace level.
Manage additional workflow features
Owners and admins can also manage the following Workflow Builder features:
- Connector step visibility
- Workflow usage in Slack Connect
- Creating workflows that start with webhooks
- Downloading workflow form data
- Exporting workflows
Workflow Builder settings
Pro and Business+ plans
Enterprise Grid plan
Follow the steps below to manage the ability to export workflows.
- From your desktop, click your workspace name in the sidebar.
- Select Tools & settings from the menu, then click Workspace settings.
- Next to Export workflows, click Expand, then check or uncheck the box Workflow Managers can export workflows.
- Click Save.
Follow the steps below to manage default visibility for workflow steps and workflow exports.
- From your desktop, click your workspace name in the sidebar.
- Select Tools & settings from the menu, then click Organization settings.
- From the left sidebar, click Settings. Then select Organization settings.
- Next to the Workflow Builder setting you'd like to manage, click Edit.
- Follow the prompts, then click Save.
Workflow Builder permissions
Pro and Business+ plans
Enterprise Grid plan
Follow the steps below to manage workflow usage for Slack connect, default visibility for workflow steps, starting workflows with webhooks, and downloading workflow form data.
- From your desktop, click your workspace name in the sidebar.
- Select Tools & settings from the menu, then click Workspace settings.
- Click the Permissions tab at the top of the page.
- Click Expand next to the feature you'd like to manage access to. Then check or uncheck the box.
- Click Save.
Set an org policy to manage starting workflows with webhooks and workflow form response downloads.
- From your desktop, click your workspace name in the sidebar.
- Select Tools & settings from the menu, then click Organization settings.
- From the left sidebar, click Settings. Then select Organization policies.
- Click the Permissions tab.
- Next to the policy you'd like to set, click Add Policy.
- Follow the prompts and select Save Policy. Click Create Policy to confirm.
- Workspace Owners/Admins and Org Owners/Admins
- Available on paid plans