Driving field service efficiency with Slack and Salesforce Service Cloud

Join us for a deep dive into how Service Cloud and Slack fit perfectly together to make manufacturing field service more efficient.

We’ll cover some Slack basics as well as our deep integration with Service Cloud, before taking a closer look at real use cases in action today that help some of our biggest customers:

• Decrease service case resolution time
• Speed collaboration between service reps and external partners
• Centralize case communication and knowledge sharing across teams

Featured speakers:

Duane PeckHead of Industry Marketing, Retail & Consumer Goods, Slack

Byong KimSenior Success Manager, Slack

Robin TranSenior Success Manager, Slack

Devin GeorgeLead Solution Engineer, Slack