Driving field service efficiency with Slack and Salesforce Service Cloud

Join us for a deep dive into how Service Cloud and Slack fit perfectly together to make manufacturing field service more efficient.

We’ll cover some Slack basics as well as our deep integration with Service Cloud, before taking a closer look at real use cases in action today that help some of our biggest customers:

• Decrease service case resolution time
• Speed collaboration between service reps and external partners
• Centralize case communication and knowledge sharing across teams

주요 발표자:

SlackHead of Industry Marketing, Retail & Consumer GoodsDuane Peck

SlackSenior Success ManagerByong Kim

SlackSenior Success ManagerRobin Tran

SlackLead Solution EngineerDevin George