Driving field service efficiency with Slack and Salesforce Service Cloud
See how manufacturers are leveraging the combined power of Slack and Service Cloud to empower field employees and drive customer satisfaction
30 min
Join us for a deep dive into how Service Cloud and Slack fit perfectly together to make manufacturing field service more efficient.
We’ll cover some Slack basics as well as our deep integration with Service Cloud, before taking a closer look at real use cases in action today that help some of our biggest customers:
Decrease service case resolution time
Speed collaboration between service reps and external partners
Centralize case communication and knowledge sharing across teams
Relatori in primo piano:
Duane PeckHead of Industry Marketing, Retail & Consumer Goods, Slack