Workflow automation
Automating your help desk with Slack and Moveworks
Learn how top companies are using this powerful duo to instantly resolve issues and move work forward faster
Salesforce’s support team resolves cases 26% faster with Slack
The enterprise company relies on channels and workflows for swarming cases, resolving customer issues faster than ever
Better collaboration, fewer meetings: how to keep teams aligned with Slack
Take advantage of powerful features to help everyone share updates and stay informed
At BlueCat Networks, data and automations drive sales productivity
The cloud networking provider’s sales operations team swiftly resolves internal requests with Slack and Halp so reps can maximize their time
That escalated quickly: How we get complex customer support issues into expert hands
An inside look at our customer support workflows, which have reduced escalations to our technical teams by 60%
How Atlassian and Slack drive value for technical teams
A 451 Research survey of IT leaders and practitioners reveals how integrations between the software tools can unlock collaboration and productivity
DoorDash fuels rapid growth with Slack and Okta
How the company uses automated provisioning to onboard employees and free up IT to focus on critical work
Hearst Magazines, PagerDuty and Datadog save priceless time with Workflow Builder
These organizations are automating routine tasks in Slack without writing a single line of code, addressing requests and resolving issues faster.
How engineers at Netflix and PagerDuty outsmart incidents with Slack
An open source incident management tool and intuitive new Slack integration help these companies quickly respond to software issues