Set up and manage Slack enterprise search
With enterprise search, members of your organisation can find the information and content that they need from other applications (such as Google Drive, GitHub and more) directly where they’re already working in Slack.
Tip: Take a look at the Slack blog for more details on how other organisations use enterprise search.
How it works
- Org owners and org admins can enable or disable enterprise search. For most organisations, enterprise search is disabled by default, but if you use the Google Drive or Microsoft One Drive and Sharepoint apps in Slack, it may be enabled automatically.
- Once enterprise search is enabled and you’ve added at least one data source, members can connect their individual accounts to start seeing content from other places in their search results.
- Search results and AI answers will only include source content that the person searching has permission to access. You can also choose whether Slack will surface this content in traditional search results, AI answers or both.
Enable or disable enterprise search
- From your desktop, click your organisation name in the sidebar.
- Hover over Tools & settings, then select Organisation settings from the Menu.
- Click Settings in the left sidebar and select Enterprise search.
- Click Edit.
- Tick or untick the box next to Enable enterprise search for the entire organisation and click Save.
Add data sources
Once you make a data source available for your organisation, members can connect their accounts to view content from that source in Slack search results. Some data sources require additional configuration to complete set-up.
Supported data sources
- Asana
- Box
- Confluence cloud
- GitHub
- Google Drive
- Jira Cloud
- Microsoft Teams
- OneDrive/SharePoint
- Salesforce
Note: If you’ve configured a connection between Slack and Salesforce, Salesforce will be automatically available as a data source in enterprise search. You can manage settings and access from the Salesforce section of the admin dashboard.
Add a data source
When you add a data source, you can also decide who will be able to access it.
- From your desktop, click your organisation name in the sidebar.
- Hover over Tools & settings, then select Organisation settings from the Menu.
- Click Settings in the left sidebar and select Enterprise search.
- Click Configure next to the data source that you’d like to add.
- Next to Who can use, click Edit.
- Select an option from the drop-down menu. If you’re granting or restricting access to certain IDP groups or people, tick the box next to the groups or names.
- If you want, untick the box next to Allow these people to access this source in AI search.
- Click on Save.
Additional configuration
See the list below for data sources that require additional configuration and the steps to take to complete set-up.
Asana
- From the Asana data source page in Slack, click Edit next to Manage integrations.
- Enter the name of your Asana organisation, then click Save. You can locate your Asana organisation name from the Settings tab of the Asana admin console.
Box
- From your Box enterprise admin settings page, scroll down to Individual Integration Controls.
- In the drop-down menu, search for Box Connector for Slack Workflows.
- Click Configure, then select Available for all users.
Confluence cloud
- From the Confluence Cloud data source page in Slack, click Edit next to Manage integrations.
- Type the Confluence Cloud subdomain, then click Save.
GitHub
- From the GitHub data source page, click Edit next to Manage integrations.
- Type the name of the GitHub organisation that you want to use in enterprise search, then click Save.
- Sign in to GitHub and install the Slack enterprise search for GitHub app.
- Select the same GitHub organisation that you specified when adding the integration in Slack, then click Install.
Jira Cloud
- From the Jira data source page in Slack, click Edit next to Manage integrations.
- Enter your Jira subdomain, then click Save.
Remove a data source
If you no longer need a data source, you can remove it from your org.
- From your desktop, click your organisation name in the sidebar.
- Hover over Tools & settings, then select Organisation settings from the Menu.
- Click Settings in the left sidebar, then select Enterprise search.
- Select the data source that you’d like to remove.
- Next to Enterprise search and AI answers, click Edit.
- Untick the boxes next to Include in traditional search results and Use as source in AI search answers and click Save. Then, click Disable to confirm.
Who can use this feature?
- Org owners and org admins
- Available on the Enterprise+ subscription
- Available on the Enterprise Grid subscription with the legacy Slack AI add-on