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Create and manage legal holds In an Enterprise Grid organisation, anyone with the compliance admin system role can place a legal hold on specific members to preserve their messages and files in Slack.
What to expect
When you create a legal hold, you can include message and file data from all conversations or just the direct messages that a member is a part of.
With a hold in place, messages and files sent by all members in a conversation will be saved regardless of retention settings or if members edit or delete any content.
Data subject to a legal hold can be accessed from an export or using the Discovery API .
If a channel included in hold is deleted , message and file data won't be saved.
Messages and files from Slack Connect channels or direct messages are not included in legal holds.
Tip: If you’re an org or workspace primary owner, learn how to assign members to the compliance admin system role .
Create a legal hold
From your desktop, click your workspace name in the top left.
Select Settings & administration from the menu, then click on Organisation settings .
Click Security in the left sidebar, then select Legal holds .
Click Create Legal hold .
Name the hold, then add a description if you like.
Select which conversations to include, then add an optional date range.
Click Add custodians . Select the members that you’d like to include in the hold, then click Add .
Click on Save .
Edit a legal hold
You can edit a legal hold to make changes to the name, description or which members are included as custodians.
From your desktop, click your workspace name in the top left.
Select Settings & administration from the menu, then click on Organisation settings .
Click Security in the left sidebar, then select Legal holds .
Click the three dots icon next to a legal hold, then select Edit details .
Edit the name or description, or add or remove members in the Custodians section.
Click on Save .
Note: It’s not possible to edit the date range or adjust which conversations are included for a legal hold.
Release a legal hold
From your desktop, click your workspace name in the top left.
Select Settings & administration from the menu, then click on Organisation settings .
Click Security in the left sidebar, then select Legal holds .
Click the three dots icon next to a legal hold, then select Release .
Click Release to confirm.
Tip: If needed, you can reactivate a released legal hold. Click the three dots icon next to a hold, then select Activate .
Who can use this feature?
Members with the compliance admin system role
Available on the Enterprise Grid subscription
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