Guide to billing at Slack

We’ve designed this guide to help you understand all things billing at Slack. From making a payment to upgrading your subscription, we’ve got you covered. 


The basics

⚖️At Slack, you only get billed for what you use. Start with the basics and learn all about our subscriptions, features and fair billing policy.

Slack subscriptions, products and features
Benefits of Slack on a paid subscription
Slack’s fair billing policy


Manage your Slack subscription

🔃Whether you’re looking to upgrade, downgrade or cancel a paid subscription, we’ll show you how to make these changes.

Upgrade a free workspace to a paid subscription
Upgrade or downgrade a paid subscription
Change your paid subscription’s billing frequency
Manage who can upgrade a free workspace
Cancel your workspace’s paid subscription


Pay for Slack

💵Get all the details you need to pay for your Slack subscription. 

Manage your payment details
Supported payment methods
Supported billing currencies 
Vendor and remittance details
Failed or late payments


VAT/sales tax

💰Depending on your location, you might be charged value-added tax (VAT) or sales tax when you purchase any of our paid subscriptions.

VAT and sales tax


Trials and special discounts

💸Try out one of our paid subscriptions on a free trial and find out about our education and charity discounts.

Try a paid subscription for free
Slack for Education
Slack for Charities