News

AI That Actually Works for You

Stay focused, find information more easily, and get work done faster with native AI built right into where you work.

Productivity

How Salesforce's BaseCamp Agent Streamlines Employee Support in Slack

BaseCamp Agent provides Salesforce employees with fast answers to workplace questions, cutting manual case volume and simplifying internal support.

News

How we built Slack AI to be secure and private

Transformation

How Agentforce in Slack Empowers Our Sellers to Win Faster and Smarter

Sales Agent helps Salesforce’s sales team of 25,000+ divert 66,000 hours a year back to customer success and relationship-building.

Productivity

How Agentforce in Slack Helps Salesforce Scale IT Support with Instant Answers

The Techforce Agent helps resolve more than a third of Salesforce's IT support requests instantly, freeing up time for complex troubleshooting.

News

Salesforce updates Slack pricing to expand access to AI, Agentforce, and CRM

Slack has evolved into a unified work OS and conversational interface for all your enterprise apps, data, and agents.

News

Salesforce Channels: The Future of Teamwork, Now Inside Salesforce and Slack

Break down silos, connect every team, and act faster with real-time customer data in every conversation.

Collaboration

6 simple ways to foster a positive hybrid work environment

As hybrid workplaces become the norm, maintaining employee satisfaction and a positive culture is more important than ever.

Collaboration

Robert’s Rules of Order: Run more effective meetings

Agree on simplified rules to keep things running smoothly while promoting fairness and equity

Collaboration

5 tips for effective collaboration at work

To successfully work toward a common goal, start with communication, clear expectations and mutual trust

Transformation

Agentforce in Slack: Powering Engineering Excellence at Salesforce

Engineering Agent is one of the team's most critical digital teammates, handling over 18,000 conversations in six months.

Productivity

AI Agents Are Poised to Revolutionise Employee Productivity

Slack's latest report reveals how AI agents are transforming the workplace — and why businesses must adopt a digital labour platform to stay ahead.