Slack blog

Stay focused, find information more easily, and get work done faster with native AI built right into where you work.

BaseCamp Agent provides Salesforce employees with fast answers to workplace questions, cutting manual case volume and simplifying internal support.

Sales Agent helps Salesforce’s sales team of 25,000+ divert 66,000 hours a year back to customer success and relationship-building.

The Techforce Agent helps resolve more than a third of Salesforce's IT support requests instantly, freeing up time for complex troubleshooting.

Slack has evolved into a unified work OS and conversational interface for all your enterprise apps, data, and agents.

Break down silos, connect every team, and act faster with real-time customer data in every conversation.

As hybrid workplaces become the norm, maintaining employee satisfaction and a positive culture is more important than ever.

Agree on simplified rules to keep things running smoothly while promoting fairness and equity

To successfully work toward a common goal, start with communication, clear expectations and mutual trust

Engineering Agent is one of the team's most critical digital teammates, handling over 18,000 conversations in six months.

Slack's latest report reveals how AI agents are transforming the workplace — and why businesses must adopt a digital labour platform to stay ahead.

The Slack blog