Slack logo on a button shaped like a keyboard key

What is Slack?

Lesson overview

Sarah recently joined A1 Marketing, a company that uses Slack. In this lesson, you’ll learn a bit more about what Slack is and how it’s used at A1 Marketing.

Sarah’s experience before Slack

At her previous company, Sarah found that communication happened in many different places. She received a constant stream of emails to her inbox, even if they weren’t very valuable or didn’t apply to her. Files were shared with individuals and decisions were often made without everyone knowing what was going on. These communication silos made it difficult to keep people aligned, track information and stay up to date. Sara didn’t feel like she had the tools and information to help her achieve her best work.

How A1 use Slack

  • A1 uses Slack to replace email inside the company.
  • Teamwork in Slack happens in channels – a single place for messaging, tools and files – helping everyone to save time and collaborate together.

What is Slack?

Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services and find the information that they need to do their best work – all within a secure, enterprise-grade environment.

An example from A1

Channel example

  • Organise conversations: Everyone at A1 works in channels, which is where teams share ideas, make decisions and move work forward.
  • Share files and documents: Sara is able to bring files into conversations so that everyone has all the context that they need.
  • Find everything in the archive: Sarah can search A1’s Slack workspace for messages, files and channels – everything that she needs to get the right information.
  • Talk it out face to face: Whenever a message isn’t the right fit, Sara can start a call with colleagues right from inside Slack.

Sarah’s journey

Join Sarah as she learns how to get in, get comfortable and get to work in Slack.

Was this resource useful?

0/600

Nice one!

Thanks a lot for your feedback!

Got it!

Thanks for your feedback.

Whoops! We’re having some problems. Please try again later.