Collect and respond to requests as a team
What’s it handy for?
It’s easy to collect requests and process them using channels in Slack. Simply set a designated channel, pin instructions on how to post project requests, then have others review and approve or deny them.
Collecting and responding to requests is great for:
- Giving people a place to gently ask others to review or respond
- Streamlining the project intake process by getting outside requests from the whole team
- Reviewing and approving requests quickly
How to collect and respond to requests as a team
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Create an agreed upon channel name prefix for all request channels (example: #plz-customer-marketing) so they’re easier to predict
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Post and pin a message describing the types of requests you welcome in the channel and designate who on the team will review all incoming requests.
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Wait for requests to roll in, then use the 👀 eyes emoji reaction to show the person requesting it that you’re looking into it, and use the ✅ checkmark reaction when you’ve approved the requestor 🚫 to show you’ve denied the request. Use message threads for questions and follow-up explanations.