Industry

Financial services

Company size

Large enterprise

Stories on
  • IT
  • Service
Service

Support agents at Intuit QuickBooks increase customer satisfaction by 12% with Slack

“It used to take us two days to resolve a case. With the help of Quincy bot in Slack, we’re now 36% faster. If you put that annually, we saved our agents 9,000 hours.”

Omer KhanFormer Customer Success, Digital Lead
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IT

Connecting teams to support 50 million customers around the world

“Our teams tell us they’re working together and solving problems much faster, because although they are spread across the globe, Slack makes it like you’re in the same room.”

Pam Whitmore Group Manager, IT
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