Understand the data in your Slack analytics dashboard

The Slack analytics dashboard allows you to gain insight into how your organization uses Slack. Review the information below to see the analytics available and what they mean for your workspace or Enterprise Grid organization.

Note: Data for messages and files, channels, and members is only available on Slack’s paid plans. If you're using the free version of Slack, upgrade your workspace to access more analytics features.

 

Overview

Membership

Total members* Number of people (not including deactivated members) with a provisioned account, claimed account, or outstanding invitation
Claimed members Number of people (not including deactivated members) who have signed in to your Slack workspace or org at least once
Weekly active members Number of people who have read or sent a message in at least one channel or direct message

*Note that this metric previously only included people who had been provisioned or signed in to your workspace or org. Members with outstanding invitations were not included, so this number may be higher than you’re used to.


Active members

Weekly

Weekly active members: Number of people who have read or sent a message in at least one channel or direct message over the current day and preceding seven days

Members who posted: Number of people who have posted at least one message over the current day and the preceding seven days

Daily

Daily active members: Number of people who have read or sent a message in at least one channel or direct message over the current day

Daily members posting messages: Number of people who have posted at least one message over the current day


Messages and files

Messages sent Number of messages sent by members of your workspace or org*
Files uploaded Number of files uploaded in your workspace or org

* Does not include messages sent by apps or bots.


Public and private

Where people are reading Percentage breakdown of how many messages were read in public channels, private channels, and direct messages
Where messages are sent Percentage breakdown of how many messages were sent in public channels, private channels, and direct messages


Channels

Note: On the Pro and Business+ plans, the following data is available for public channels only. Private channel analytics are only available on the Enterprise Grid plan to owners and admins with permission to manage private channels.

Created Date the channel was created
Workspaces* Workspaces within an Enterprise Grid org that the channel is shared with
External organizations External organizations in the Slack Connect channel
Last active Date the last message was sent in the channel
Total membership Total number of people in the channel, including full members and guests
Full members Number of full members in the channel
Guests Number of guests in the channel
Messages posted Number of messages sent in the channel, including messages from apps and bots
Messages posted by members Number of messages sent by members in the channel
Members who posted Number of people who posted messages in the channel
Members who viewed Number of people who viewed the channel
Change in members who posted Percentage that reflects the number of people who posted in the channel in the current 30 days, compared to the previous 30 days
Reactions added Number of reactions added to messages in the channel
Members who reacted Number of people who added reactions to the channel
Huddles initiated* Number of huddles made or joined in the channel, lasting at least five seconds with at least one other member

*This metric is only available on workspace-level dashboards in Enterprise Grid orgs.


Members

Claimed date Date that the member signed in to your Slack workspace or org for the first time
Included in bill* Whether or not the member was considered billable for at least one day in the selected time period
Days active Number of days the member read or sent a message in at least one channel or direct message
Days active, iOS Number of days the member read or sent a message in at least one channel or direct message on an iOS device
Days active, Android Number of days the member read or sent a message in at least one channel or direct message on an Android device
Days active, Desktop Number of days the member read or sent a message in at least one channel or direct message on the desktop app.
Last active** Date the member last read or sent a message in at least one channel or direct message
Last active, iOS** Date the member last read or sent a message in at least one channel or direct message on an iOS device
Last active, Android** Date the member last read or sent a message in at least one channel or direct message on an Android device
Last active, Desktop** Date the member last read or sent a message in at least one channel or direct message on the desktop app.
Messages posted Number of messages posted by the member
Messages posted in channel Number of messages posted in channels by the member
Reactions added Number of reactions added by the member
Files uploaded Number of files uploaded by the member

* Only applies to invoiced customers.

** This metric is only available if the member was active in the last 90 days.


Org-level Enterprise Grid member metrics

Slack Huddles count

Total number of huddles made or joined, lasting at least five seconds with at least one other member
Active with Slack Connect Whether or not the member has read or posted a message to a channel or direct message shared with at least one external workspace
Active with apps Whether or not the member has interacted with a Slack app or custom integration, or if such an app or integration has performed an action on the member's behalf
Active with workflows Whether or not the member has interacted with at least one workflow
Search count Number of searches a member has performed in Slack


Workspaces

Note: This data is only available from the org level analytics dashboard on the Enterprise Grid plan.

URL Workspace URL
Created Date the workspace was created
Last active Date the last message was sent in the workspace
Total membership Total number people in the workspace, including full members and guests
Full members Number of full members in the workspace
Guests Number of guests in the workspace
Apps Number of apps installed to the workspace
Public channels, single workspace Number of public channels in the workspace
Public multi-workspace channels Number of public, multi-workspace channels in the workspace
Active members Number of people who have read or sent a message in at least one channel or direct message in the workspace
Active members (%) Percentage that reflects the number of people who have read or sent a message in this workspace compared to other workspaces in the org
Change in active members Percentage that reflects the number of people who posted in the channel in the current 30 days, compared to the previous 30 days
Members who posted Number of people who posted messages in the workspace
Files uploaded Number of files uploaded to channels in the workspace
Messages posted by members Number of messages sent by members in the workspace
Messages in public, single-workspace channels Number of messages sent in public channels in the workspace
Percent of messages, public channels Percentage that reflects the number of people who posted in public channels compared to private channels and direct messages in the workspace
Percent of views, public channels Percentage that reflects the number of people who viewed public channels compared to private channels and direct messages in the workspace
Messages in multi-workspace channels Number of messages sent in public channels shared across workspaces within your org
Messages in private channels Number of messages sent in private channels


Apps

App category  The category (or categories) an app is assigned in Slack’s App Directory
App source Where an app originated. An app can be from Slack’s App Directory, Internal, or Distributed
First message sent on Date an app first sent a message or replied to a member
First used on Date a member first invoked or interacted with an app
First automation on Date an app first took an action on behalf of a user
Last message on Date an app last sent a message or replied to a member
Last used on Date a member last invoked or interacted with an app
Last automation on Date an app last took an action on behalf of a user
Members who read messages Unique count of members who read at least one message or reply from a specific app during a day
Members who use app

Unique count of members who invoked or engaged with a specific app at least once during a day

Members with automations

Unique count of members who had at least one automation completed on their behalf by a specific app on a day

Messages sent

Number of messages and replies posted by this app during a day

App messages read

Number of impressions messages sent by a specific app received during a day

Actions taken

Total number of instances a user invoked a specific app or interacted with a specific app during a day

Automations executed

Total number of automatic actions completed on a member’s behalf by a specific app during a day

Tip: Some people post a lot of little messages, while others post fewer, longer messages. This data is best used for understanding your whole team’s use of Slack, not evaluating an individual’s performance.

Who can use this feature?
  • By default, all members (but not guests)
  • Available on all plans