Manage Slackbot access and settings

Owners and admins can choose who can use Slackbot in their workspace or Enterprise organization. When Slackbot is available, owners and admins can decide whether it can take the following actions: 

  • Create and edit canvases
  • Display files in search results
  • Search the web

Note: If you’ve connected Salesforce organizations to Slack, you can restrict Slackbot’s access to certain orgs and manage record action settings


Manage Slackbot access

Business+ and Enterprise Select plans

Enterprise Grid and Enterprise+ plans

  1. From your desktop, click   Admin in the sidebar. 
  2. Select Workspace settings from the menu, then click   Roles & permissions
  3. Click Feature access and select AI
  4. Next to Slackbot, click Edit and choose whether Everyone or No One can use it. 
  5. Click Save
  1. From your desktop, click your organization name in the sidebar.
  2. Select Tools & settings from the menu, then click Organization settings
  3. Click   Roles & permissions and select Feature access
  4. Click AI
  5. Next to Slackbot, click Edit and choose who can use it — No one, Only specific people and groups, Everyone except specific people and groups, or Everyone. Select any groups you'd like, then click Next to select individual users.
  6. Click Save


Manage Slackbot settings

Manage canvas creation and file settings

Business+ and Enterprise Select plans

Enterprise Grid and Enterprise+ plans

  1. From your desktop, click   Admin in the sidebar. 
  2. Select Workspace settings from the menu, then click Roles & permissions
  3. Click Feature access and select AI
  4. Next to Slackbot, click Edit
  5. Check or uncheck the box next to Allow Slackbot to create and edit canvases or Include files in search results. If you include files, choose whether Slackbot can access all shared files or only uploaded files. 
  1. From your desktop, click your organization name in the sidebar.
  2. Select Tools & settings from the menu, then click Organization settings
  3. Click   Roles & permissions and select Feature access
  4. Click AI
  5. Next to Slackbot, click Edit
  6. Check or uncheck the box next to Allow Slackbot to create and edit canvases or Include files in search results. If you include files, choose whether Slackbot can access all shared files or only uploaded files. 
  7. Click Save


Manage web search

By default, Slackbot cannot search the web when generating responses. Owners and admins can allow web search, and choose whether to warn users before they open links cited in Slackbot responses. 

Business+ and Enterprise Select plans

Enterprise Grid and Enterprise+ plans

  1. From your desktop, click   Admin in the sidebar. 
  2. Select Workspace settings from the menu. 
  3. Below   Settings, click Slackbot
  4. Next to Web search, click Expand
  5. Check the box next to Allow Slackbot to surface content from web domains in search to turn web search on. 
  6. If you'd like, check the box next to Warn users before opening web results to display a warning each time someone clicks on a link to view it outside of Slack. 
  1. From your desktop, click your organization name in the sidebar.
     
  2. Select Tools & settings from the menu, then click Organization settings.
  3. Click   Settings, then click Slackbot
  4. Next to Web search, click Edit
  5. Check the box next to Allow Slackbot to surface content from web domains in search to turn web search on. 
  6. If you'd like, check the box next to Warn users before opening web results to display a warning each time someone clicks on a link to view it outside of Slack. 

Note: Web search may send your data outside of the FedRAMP authorization boundary.

Who can use this feature?