Workspace administration Want to learn more about setting up your team? Look no further!
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Upgrade or downgrade a paid subscription Workspace owners and members who upgraded a workspace can make subscription changes. Here are the options available:
Upgrade from the Pro subscription to the Business+ subscription
Downgrade from the Business+ subscription to the Pro subscription
Downgrade from a paid subscription to the free version of Slack
Note: If you're currently using a paid subscription on a free trial, you may need to contact us to downgrade your subscription.
From your desktop, click on your workspace name in the top left.
Select Settings & administration , then Billing from the menu.
From the Overview tab, choose Change subscription .
Choose Upgrade to Business+ subscription .
Click on Preview changes .
Select Review order , then click on Purchase Business+ to finish.
Note: Customers in the European Union paying by credit card may be required to use two-factor authentication during checkout. Learn more about strong customer authentication for Slack purchases .
From your desktop, click on your workspace name in the top left.
Select Settings & administration , then Billing from the menu.
From the Overview tab, choose Change subscription .
Select Downgrade to Pro subscription .
Click on Preview changes .
Select Confirm subscription change .
From your desktop, click on your workspace name in the top left.
Select Settings & administration , then Billing from the menu.
From the Overview tab, choose Change subscription .
Choose either Switch immediately to Free subscription or Switch to Free subscription upon renewal .
Click on Preview changes .
Tick the box at the bottom of the page to confirm the change.
Click on Downgrade Slack .
When moving from a paid subscription to the free subscription, bear the following in mind:
Messages, files and apps
The message, file and app limits for the free version of Slack will be reapplied to your workspace.
Slack Connect
Channels shared with people outside your company will be disconnected immediately. Each organisation will retain a copy of the channel.
Guest accounts
Guest accounts will be deactivated (but you can reactivate them as full members, if you wish).
Channel email addresses Any existing channel email addresses will no longer work and you won’t be able to create any new ones.
Workflow Builder
Any workflows created with Workflow Builder during the trial will remain active and count towards your workspace’s app limit. You won’t be able to create new workflows, but workspace owners/admins and members who created workflows can remove existing workflows if they wish.
Credits If applicable, we'll credit your workspace account with Slack credits equal to the cost of any unused portion of your paid subscription.
Who can use this feature?
Workspace owners and members who upgraded a workspace
Pro and Business+ subscriptions
Thanks a lot for your feedback!
If you’d like a member of our support team to respond to you, please send a message to feedback@slack.com .
If you’d like a member of our support team to respond to you, please send a message to feedback@slack.com .
If you’d like a member of our support team to respond to you, please send a message to feedback@slack.com .
