Collaboration

Collaboration

Slack plus Sales Cloud: your sales team’s new productivity platform

Why everyone on your sales team will benefit from our app’s great features

Collaboration

Unlocking the power of case swarming with Slack and Salesforce

In our new series, customer service leaders discuss industry trends, including how embracing a tierless model can help agents to resolve issues faster

Collaboration

Collaborate with kindness: Consider these etiquette tips in Slack

Reduce notifications and minimize distractions with these best practices for channels and direct messages

Collaboration

New collaboration tools to help you work from anywhere

Your headquarters for a digital-first way of working—now with reimagined voice and video capabilities

Collaboration

6 simple ways to foster a positive hybrid work environment

As hybrid workplaces become the norm, maintaining employee satisfaction and a positive culture is more important than ever.

Collaboration

5 proven methods for boosting employee morale

Learn how companies with highly-rated cultures boost morale and productivity at hybrid and in-person workplaces.

Collaboration

5 tips for effective collaboration at work

To successfully work toward a common goal, start with communication, clear expectations and mutual trust

Collaboration

Collaborative leadership: an inclusive way to manage virtual teams

Learn how taking a collaborative leadership approach may increase the output and engagement of distributed teams.

Collaboration

Managing rogue communications in the financial services sector

Secure tools can curb high-risk messaging at work when they are collaborative and pleasant to use

Collaboration

Please hold—the tech revolution that’s changing customer service

Collaboration

The shape of work to come: Hybrid, holistic and human

Giving employees more autonomy isn’t one and done—you also need to prevent burnout and promote fairness

Collaboration

Salesforce’s support team resolves cases 26% faster with Slack

The enterprise company relies on channels and workflows for swarming cases, resolving customer issues faster than ever