Collaboration

Collaboration

Please hold—the tech revolution that’s changing customer service

Collaboration

The shape of work to come: Hybrid, holistic and human

Giving employees more autonomy isn’t one and done—you also need to prevent burnout and promote fairness

Collaboration

Salesforce’s support team resolves cases 26% faster with Slack

The enterprise company relies on channels and workflows for swarming cases, resolving customer issues faster than ever

Collaboration

Boost teamwork in the hybrid workplace with Slack

In a digital-first work world, team engagement has never been more important; here are three ways to forge deeper teamwork in Slack

Collaboration

The case for empathy: How fast-moving companies are centring humanity

Collaboration

Breaking free from the 9-to-5 workday: Why the future of collaboration is asynchronous

Business leaders from Auto Trader UK, Sendle and FREE NOW share how asynchronous working in Slack helps their teams work faster and more efficiently.

Collaboration

Working aloud: Why Dell, TIBCO and Cookpad are turning to lightweight audio chats in Slack

Slack Huddles, a new way to re-create the informal discussions of the office, is accelerating decision-making and advancing team culture

Collaboration

How we launch languages at Slack

Collaboration

Innovation for a new moment

Building new tools for a new way of working

Collaboration

Now is your moment to reinvent work

It's time to improve inclusion, flexibility and connection among our teams, no matter when or where they’re working

Collaboration

Why a strong company culture is the key to post-pandemic success

Leaders from Monzo Bank, Octopus Energy and Slack on how getting corporate culture right allows teams to thrive

Collaboration

How engineers at Netflix and PagerDuty outsmart incidents with Slack

An open-source incident management tool and intuitive new Slack integration help these companies quickly respond to software issues