The Slack blog
Collaboration
Beyond the smile: how emoji use has evolved in the workplace
We surveyed 9,400 hybrid workers around the world to understand the current state of emoji.
Slack plus Sales Cloud: your sales team’s new productivity platform
Why everyone on your sales team will benefit from our app’s great features
Unlocking the power of case swarming with Slack and Salesforce
In our new series, customer service leaders discuss industry trends, including how embracing a tierless model can help agents to resolve issues faster
New collaboration tools to help you work from anywhere
Your headquarters for a digital-first way of working—now with reimagined voice and video capabilities
The shape of work to come: Hybrid, holistic and human
Giving employees more autonomy isn’t one and done—you also need to prevent burnout and promote fairness
Salesforce’s support team resolves cases 26% faster with Slack
The enterprise company relies on channels and workflows for swarming cases, resolving customer issues faster than ever
Boost teamwork in the hybrid workplace with Slack
In a digital-first work world, team engagement has never been more important; here are three ways to forge deeper teamwork in Slack
Breaking free from the 9-to-5 workday: Why the future of collaboration is asynchronous
Business leaders from Auto Trader UK, Sendle and FREE NOW share how asynchronous working in Slack helps their teams work faster and more efficiently.
Working aloud: Why Dell, TIBCO and Cookpad are turning to lightweight audio chats in Slack
Slack Huddles, a new way to re-create the informal discussions of the office, is accelerating decision-making and advancing team culture