Getting started for guests
A Slack workspace serves as a company’s collaboration hub. It’s common for companies to invite consultants, clients, interns and temporary employees to a limited set of channels in their workspaces so they can communicate and collaborate together in Slack.
If you’re reading this, it’s likely someone invited you to join a Slack workspace as a guest. This guide will help you understand the guest role, how to use Slack and what to expect.
Guests in a Slack workspace
There are two types of guest roles available in Slack, each with their own set of permissions: single-channel guests and multi-channel guests.
- Single-channel guests can join a workspace with an invitation and can access one specific channel.
- Multi-channel guests can join a workspace with an invitation and can access one or more channels.
- Guests have different permissions and access to workspace members, admins and owners. Once you’re ready, see Roles and permissions in Slack for more.
Follow the steps in this guide to get started in your new workspace. ✨
Step 1: Join a workspace
To join a Slack workspace, accept the email invitation you’ve been sent and create your guest account.
Are you expecting an email invitation, but it hasn’t arrived yet? Check your spam and junk folders, as well as any inbox filters. If you’re still having trouble, ask the sender to confirm they’ve used the correct email address. You can always receive a new invitation if needed.
Step 2: Set up your profile
👤Complete your profile
It’s helpful to complete your profile so others can learn more about who you are. Knowing what you do, where you’re located and your time zone makes it easier to work together. Make sure you add a profile photo while you’re at it!
🛎Adjust your notifications and preferences
Slack notifications keep you informed about things that need your attention. Notifications for guests work the same as other roles in Slack. To learn more about notifications and to customise your preferences for desktop, mobile and channels, read our Guide to Slack notifications.
💡Browse our Help Centre for all of the ways you can customise Slack.
Step 3: Download Slack’s desktop and mobile apps
You can sign in and use Slack from a web browser on your desktop at any time (just go to slack.com/signin). But by downloading our desktop and mobile apps, you can stay signed in to multiple workspaces, have more control over notifications and stay in sync even when you’re on the move.
For download instructions, click the link for the apps that are right for you.
Synchronised apps: Whatever you do on one device is reflected everywhere – our Slack apps keep your place, letting you pick up wherever you left off. Pretty nice!
Note: If you need to sign out of your account, it’s easy to do. See Sign out of Slack to learn how.
Step 4: Learn how to use Slack
Our Help Centre is full of information that will help you work in Slack. In the Using Slack category, you can learn more about the skills you need to use Slack like a pro:
- Work in channels
- Send messages
- Make calls and share your screen
- Share files and conversations
- Search in Slack
- Learn shortcuts and commands
Tip: Look out for the Who can use this feature? box at the top of our Help Centre articles to make sure you can access certain features and functionality with your guest role.
Every company uses Slack differently, and the company that invited you to their workspace might have their own set of guidelines for you to follow. To learn more, here’s some handy resources:
Hello! Our support team are available 24/7 and always happy to help. Get in touch with us if you ever need a hand!
Note: If you’re a workspace owner or admin, learn more about inviting guests to your workspace or Enterprise Grid org.