Monitor app reviews
What’s it handy for?
For teams working on apps, be they mobile or desktop based, tracking your reviews in one central place is a good way to keep tabs on your customers.
Monitoring app reviews is useful for:
* Getting new reviews from any number of services all in one place
* Sharing your best reviews with the wider company
* Highlighting negative reviews with your development team to adjust copy or fix bugs
Before you get started
How to monitor your app reviews
- Select a channel where all your reviews will be posted, set up the app to post new reviews into the channel.
- Track new reviews as they come in and use the Share button to route reviews to other channels where you can discuss any problems described or celebrate team wins.