Understand guest roles in Slack

Guest roles let you work with people that only have limited access to your company's Slack workspace – such as contractors, interns or clients. Guests are only available on Slack’s paid subscriptions.


Guests vs Slack Connect

Adding guests to your workspace means that your company is responsible for paying for their account. If the person that you want to add also uses Slack at their company, try using Slack Connect instead to collaborate together in channels from your separate workspaces.

Learn how to send an invitation to share a channel. Or, read on for information about guest roles in Slack.

 

Billing for guests

Guest accounts are only available on paid subscriptions. There are two types of guest roles:

  • Multi-channel guests have access to only the channels that you specify. They're billed as regular members and can be added to an unlimited number of channels.
  • Single-channel guests are free and can only access one channel. For every paid active member in your workspace, you can add up to five guests. For example, if you have ten members, you can invite up to 50 single-channel guests!

 

Manage guest accounts

Invite a new guest

Workspace owners and admins can invite guests to a workspace, but members can submit requests to invite guests. Learn more about invitations


Convert a member to a guest

Workspace owners and admins can switch any member to a guest role. Learn how to change a member’s role.


Set a deactivation time for guests

Workspace owners and admins can determine how long guests will have access to a workspace. You can do the following:

  • Automatically deactivate a guest after a certain amount of time
  • Set a custom deactivation date and time
  • Allow a guest to have access indefinitely

Two days before deactivation, the guest and the owner or admin who set the date will get a reminder from Slackbot. The owner or admin can choose to extend the time limit if needed.

Note: Multi-channel guest accounts with a time limit are still billed like regular members. If they're only active during a portion of your workspace's billing cycle, we'll deposit prorated credits to your account.

 

Manage access to channels

Guests must be invited to join channels inside Slack. Here’s how to manage which channels a guest can access:

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click on Manage members.
  3. Click on the  three dots icon to the right of the member that you wish to edit.
  4. For a single-channel guest, click Edit info and change their current channel. For multi-channel guests, click Edit info and select the channels that they’ll have access to, or click the x icon next to a channel that they’re in to remove them.

Tip: Multi-channel guests have a square shape next to their names, while single-channel guests have a triangle.

 

View guest profiles in your workspace directory

When you add a guest to your workspace, a new profile will auto-populate in your directory with the following information:

  • Which workspace owner or admin invited the guest
  • Which channel(s) the guest has access to
  • If a time limit is set, the date a guest account will be deactivated


View a guest's profile

  1. From your desktop, click   People in the left sidebar.
  2. Enter a guest’s name, display name, job title or email address in the Search field, or select Guests from the Account type drop-down menu to browse all guests.
  3. Click the guest’s profile picture to open the profile and view more options.

Note: Guest profile fields aren’t available on Slack’s mobile apps.

 

Permissions for guests

Understand what guests have permission to do in Slack. Or, visit Permissions by role in Slack for more.

 

✓ - Available
◼ - Available only if a workspace owner chooses

  Multi-channel guests  Single-channel guests
See members/apps in channels that they can access
Create private channels  
Create public channels    
Accept a public channel invitation from an admin  
Accept a private channel invitation from any member  
Invite other members to a private channel  
Rename, archive or delete channels    
Remove other members from channels    
Set channel topics and purposes    
Start and join group calls in channels
Leave public channels    
Leave private channels  
Make @channel and @here announcements
Make @everyone announcements 
Be added to or mention user groups     
Direct message members in the same channels*
Start a group DM with members in the same channels*  
Start a one-to-one call with members in the same channels
See message and file history in channels that they can access 
Create external links to files in public channels    
Post in the #general channel (if they have access)
Install or remove apps    
Authorise or connect a Slack account to use apps    
Use slash commands and shortcuts  

* A guest can only initiate a DM with a member who’s in the same channel(s). However, a member can initiate a DM with any guest, even if they’re not in the same channel.

 

Who can use this feature?
  • Workspace owners and workspace admins can manage guests
  • StandardPlus and Enterprise Grid subscriptions