Speed up software development with Slack

Launch better products

Tighten product feedback loops

• Real-time visibility to customer, sales and product feedback in cross-team channels
• Pipe in automated alerts from review sites, app stores, social media and customer survey tools
• Turn feedback into action by creating roadmap items and assigning priorities directly in-channel

Accelerate agile product management

• Reduce context switching with unfurled details from project management tools directly in channels
• Create, assign and get real-time updates on tasks, issues, bugs and stories in Slack
• Pull in KPI charts for velocity, burndown, deployment frequency and cycle time

Break down team silos

• Increase collaboration across product, engineering and business groups with cross-functional channels
• Automatically trigger major updates across teams when specific conditions are satisfied
• Keep everyone on the same page with minimal effort with a single post for everyone to see and comment on

 

Build and review code faster

Reduce pull request cycle times

• Real-time notifications and reminders for pull requests with visibility across teams
• Gently nudge code reviewers so that nothing falls through the cracks
• Minimise context switching by taking action on pull requests without ever leaving Slack

Speed up prototyping

• Integrate design and wireframing tools to collaborate and make faster UX decisions in-channel
• Save time with notifications and commenting on files right within Slack
• Iterate with third-party designers and external agencies in secure shared channels

Share knowledge across engineering

• Collaborate, search for code and ask questions across cross-functional technical teams
• Share code examples with in-line snippets to help your entire developer community
• Customise channel or individual notifications about commits, issues, pull requests, deployments and more

 

Reduce dev cycle time

Faster CI/CD pipelines

• React quickly to success and failure alerts from your continuous integration (CI) tools
• Build automated workflows across tools, teams and channels that fit your processes
• Triage issues in real time to avoid unnecessary escalations for smooth, continuous integration

Orchestrate the dev toolchain

• Complete visibility across various tools and teams brought into a single pane of glass
• Interact with apps in Slack without context switching throughout your pipelines
• Integrate observability tools to get performance and behaviour alerts, even in pre-production environments

Tighter dev and QA collaboration

• Single collaboration space with in-the-weeds threads to speed up testing feedback loops
• Capture and assign issues in Slack to keep QA and dev teams focused during short sprints
• Stop chasing updates using customised notifications for critical-path tests and bugs

 

Deploy with confidence

Deploy faster with context

• Deploy commanders get real-time updates as deployments progress through environments and roll-out tiers
• Use slash commands to deploy products to specific environments natively within Slack
• Share metrics and charts in Slack to ensure that SLIs and SLOs are not negatively impacted by releases

Mitigate release risk

• Automate processes with continuous deployment (CD) tools to reduce manual process bottlenecks
• Preserve a timestamped audit trail for all deployments and decisions in one place
• Cancel or roll back changes with the push of a button if a release goes wrong

Streamline change requests

• Submit, discuss and approve changes asynchronously to reduce time-consuming change review meetings
• Connect tools to push and pull data from systems of record to minimise context switching
• Automated summaries of scheduled changes provide transparency across teams

 

Resolve incidents faster

Respond in real time

• Automatically create an incident channel from an incident response tool alert
• On-call responders are instantly invited into the source-of-truth channel
• Invite any individual or team with the click of a button, including external vendors

Instant context without interruptions

• New responders quickly scan the incident channel without interrupting the flow
• Threads create parallel workstreams to maintain an incident summary view
• Business and IT executives get the right level of information without derailing the resolution

Streamline incident reviews

• Virtually unlimited channels let you preserve details for every incident
• Use emoji to mark points of interest for lessons learned and process improvements
• Timestamped messages create an audit trail to cut out blame and bias