The Slack blog
Productivity
A guided tour of the newest Slack improvements
Senior writer Matt Haughey explains what’s new and what’s moved in the latest Slack desktop experience
How Agentforce in Slack Helps Salesforce Scale IT Support with Instant Answers
The Techforce Agent helps resolve more than a third of Salesforce's IT support requests instantly, freeing up time for complex troubleshooting.
AI Agents Are Poised to Revolutionise Employee Productivity
Slack's latest report reveals how AI agents are transforming the workplace — and why businesses must adopt a digital labour platform to stay ahead.
The Hidden Knowledge Crisis
Information is everywhere, but workers struggle to find and apply it. Slack's enterprise search delivers the knowledge they need, when they need it.
Power custom canvas templates with real-time customer data
Create scalable business processes with Slack canvas paired with automation
From the Detective to the Road Warrior, meet the personas that are moving work forward
We surveyed 15,000 global desk workers to understand their unique personas, how they prefer to communicate and what they think of modern technology
New enhancements that supercharge Slack as your intelligent productivity platform
A peek into what’s coming to Slack this year at Dreamforce
Five new Workflow Builder templates for remote teams
Keep teams productive and connected with these templates for automating processes like daily standups, requests, approvals and more