The average tech company pours a significant amount of time and energy into developing the most advanced solutions on the market.
In such a highly competitive and constantly evolving industry, that might seem like a smart decision. But the most successful organizations understand a fundamental truth: not even a killer product can overcome a poor customer experience.
Download this e-book to find out more about how Slack can help you unlock the productivity potential of your service organization.
Things you’ll learn:
- How Slack can help improve agent productivity
- How Slack can help improve customer satisfaction and nurture customer relationships
- How to use Slack to reduce costs with faster case resolution
- How to leverage custom bots and automation in Slack for fastest possible resolution
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