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        • COLLABORATION
          • Channels
            Organise teams and work
          • Slack Connect
            Work with external partners
          • Messaging
            Chat with your team
          • Huddles
            Meet using audio and video
          • Clips
            Record and share updates
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          • Workflow Builder
            Automate everyday tasks
          • Apps & integrations
            Bring your tools to Slack
        • ENTERPRISE PLATFORM
          • Security
            Protect data, ensure compliance
          • Enterprise Key Management
            Monitor and revoke access
          • Slack Atlas
            Discover rich profiles and org charts
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            Seek shared knowledge
          • Canvas
            Create rich, flexible docs
          • File sharing
            Bring files into the flow of work
        • View demo
        • Download Slack
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        • Power productivity with all-new innovations in Slack
          Read announcement
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Main Services Agreement

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Getting started

  • Overview

Terms

  • Main Services Agreement
  • User terms of service
  • Slack Supplemental Terms
  • API terms of service
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Policies

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Security

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Last updated: 25th April 2023

The Main Services Agreement and the Slack Supplemental Terms (together, the ‘Slack Terms’) describe your rights and responsibilities when using our online workplace productivity tools and platform (the ‘Services’).

If you are ‘Customer’, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the ‘User Terms’) govern your access to and use of the Services.

Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:

Main Services Agreement

Here’s a link to the Slack Supplemental Terms:

Slack Supplemental Terms

Links to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies and practices.

Additional resources

  • Guide to Slack data exports
  • Slack’s privacy policy
  • Slack’s user terms of service
  • “Slack’s Approach to Security” white paper [PDF]
  • Slack’s security page
  • Slack trust and compliance
  • Who is the Customer?
  • Processing instructions
  • Downgrade for non-payment
  • Privacy principles: search, learning and intelligence

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