Slack analyst reports
See how analysts firms view Slack, from detailed ROI calculations to Slack's role in accelerating transformation
The State of Work 2023
A survey of over 18,000 desk workers, managers and executives reveals the greatest challenges and opportunities facing organizations today
Slack Named a Worldwide Leader by 2024 IDC MarketScape for Team Collaboration
Innovation, velocity, and customer love propel Slack
The Total Economic Impact™ of Slack for Sales Teams
A commissioned study conducted by Forrester Consulting uncovers the cost savings and business benefits enabled by Slack
The Total Economic Impact™ of Slack for Service Teams
A commissioned study conducted by Forrester Consulting explores Slack’s effect on customer satisfaction, resolution times and revenue
The Total Economic Impact™ of Slack for Marketing Teams
A commissioned study conducted by Forrester Consulting covering the cost savings and business benefits enabled by Slack.
CCS Insight Report: Six steps to making remote working work for your business
Moving from crisis response to long-term strategy.
IDC: How Slack adds value for every department in your organization
In this study, IDC measures the value of Slack across Marketing, Sales, HR, Customer Support and Engineering.