How to use Slack: your quick start guide

Welcome to Slack – a messaging app for business. Slack transforms the way that organisations communicate by bringing people together to work as one unified team.

To get started, download the desktop app and take a look at the video and guide below for a quick tour.

Tip: When you’re ready for more, see our Slack 101 and video tutorials.


Sidebar

From the sidebar, you can access your conversations in Slack. You'll see a list of channels that you've joined and your direct messages, notifications for specific conversations and the option to compose new messages. 

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Compose

Channels

Notifications

Direct messages

You can use the compose button to write and send a message to any conversation. Messages automatically save as drafts in the Drafts section of your sidebar until you’re ready to send them.

In Slack, work comes together in dedicated spaces called channels. Channels bring the right people and information together for any project, topic or team. Unlike email, discussions in channels are focused around specific topics, so you can join and leave them as needed.

Notifications in Slack are different from email or other tools that you may be used to – they’re designed to make it clear where you’re needed by showing you a badge if a teammate mentions you. When there's new activity, conversation names appear bold in the sidebar.

Direct messages (DMs) allow for focused, one-off conversations that don't require an entire channel to weigh in. Use DMs for ad-hoc messages or tasks, such as asking your manager a question or coordinating a call with a teammate.


Channels

Channels are fundamental to working in Slack – they bring the right people and information together in one place, and make it possible to organise work around a common purpose.

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Channel information

Messages and files

Emoji reactions

From the channel header, you can access details about the channel that you're in. Click on the channel name to see details such as the channel topic and description, plus any added files. Use the other tabs to see who's in the channel and view other conversation settings.

Channels provide a dedicated space to write messages and add files. With everything related to a particular topic, project or team in channels, you can scroll up to see the conversation history any time you open or join one.

Emoji reactions are a quick way to respond to any message in Slack. They're both fun and helpful for getting work done – a simple reaction can often replace the need for a follow-up message.


Message field

When working in Slack, you have a variety of messaging options available from the message field to help you communicate and connect with your team. 

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Files

Mentions

Formatting

More actions

Add files to your messages to share important information alongside your team's discussions.

Use mentions to get the attention of specific people in a conversation, whether you need to ask for feedback or follow up on action items.

Format your messages to add a little clarity or pizzazz – bold the most important items, break out thoughts with bullet points and more.

From the More actions menu, you can correct typos or mistakes after you send a message. You can also delete a message that you’ve already sent if you need to start over.


Navigation bar

Use the navigation icons to go back and forth in your history (just like you would in a web browser) or view recent conversations, search for information or get help with Slack. 

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History

Search

Help

The history icons provide quick access to recently viewed items. Use the left and right arrows to go backwards and forwards in your history, or click on the  clock icon for a list of your recent channels, DMs, search results, threads and more.
Search your team’s conversation history in Slack to find the relevant messages, files, channels and people that you need to get work done.
Click on the  question mark icon to the right of the search bar to access help and learning resources, or visit our Help Centre from your browser.

Tip: Press Cmd K (Mac) or Ctrl K (Windows/Linux) and type the name of any channel or person to quickly jump to a conversation.

Learn more: For an in-depth look at using Slack, take our courses and test your knowledge to earn Slack Skills badges.

Welcome to Slack – your productivity platform. Slack transforms the way that organisations communicate by bringing people together to work as one unified team. To get started, download the desktop app and take a look at the guide below for a quick tour.

Tip: When you're ready to learn more, see our Slack tutorials.


Sidebar

From the sidebar, you can access the channels that you've joined, open your direct messages, view activity that might need your attention and see a list of your saved items and reminders.

View of the sidebar in Slack

Home

DMs

Activity

Later

  Home is where you'll access your conversations, including channels. Choose the conversations that you're part of by joining and leaving channels, and customise what you see in your sidebar by adjusting your preferences.
  DMs is a list of all your Direct Messages (DMs) that you can search and filter. Use DMs for one-off conversations that don't require an entire channel of people to weigh in, or as a way to start a   huddle with a colleague when it’s easier to talk than type.
  Activity is a single view of everything that might need your attention. See messages that you’ve been mentioned in, threads that you’re part of and reactions to messages that you’ve sent.
  Later is where you’ll find messages and files that you’ve saved for later and reminders that you’ve set. Prioritise tasks and enjoy the satisfaction of marking items as complete.

Tip: If you can't see  Later, hover over any message and click the  save icon.


Channels

Channels are fundamental to working in Slack – they bring the right people and information together in one place, and make it possible to organise work around a common purpose.

View of an example channel in Slack

Channel header

Messages and files

Emoji reactions

Click the channel name to see details about the channel that you’re in, like the channel topic and description, and files shared in the channel. You can also start a   huddle and open the channel’s   canvas.
Channels provide a dedicated space to write messages and add files. With everything related to a particular topic, project or team in channels, you can scroll up to see the conversation history any time you open or join one.
  Emoji reactions are a quick way to respond to any message in Slack. They're both fun and helpful for getting work done – a simple reaction can often replace the need for a follow-up message.


Message field

When working in Slack, you have a variety of options available from the message field to help you communicate and connect with your team.

View of the message field in Slack

Files

Mentions

Formatting

More actions

Double-click the   plus icon to add files so you can share important information alongside your team's discussions.
Use   mentions to get the attention of specific people in a conversation, whether you need to ask for feedback or follow up on action items.
Format your messages to add a little clarity or pizzazz – bold the most important items, break out thoughts with bullet points and more.
From the   more actions menu, you can correct or delete a message that you’ve already sent.


Search, Plus and Profile

Use the search bar to find something in Slack, the plus button to create something new and click your profile picture to manage your profile and preferences.

View of the Slack interface, including the search bar, plus button and profile picture

Search bar

Plus button

Your profile

Click the search bar to search your team’s conversation history in Slack and find messages, files, channels and people you need to get work done.
Use the   plus button to quickly create   messages,   huddles,   canvases and   channels.
Click your profile image to set your status, pause your notifications, manage your preferences and more.

Tip: Access all of our help and learning resources from Help. Click the   question mark icon in the top right from your desktop, or the bottom left from a browser.