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Engineering
How Salesforce Built the AI Agent 85,000+ Employees Can’t Live Without
Read story"AI has raised expectations in our personal lives, but work is fundamentally different. To truly be useful at work, AI needs context, an understanding of your conversations, your tools, and how decisions actually get made. With Slackbot, we've built an intuitive, deeply native experience inside Slack that people can trust to help them move work forward, not just answer questions."
Engineering
Customer Zero at Scale: See How Salesforce Uses Agentforce in Slack
Read story"As IT leaders, we’re no longer just managing systems — we’re designing the way people and digital teammates work together. We’ve seen a huge impact on productivity across the business as we embrace digital labor and the power of Agentforce in Slack."
