Workshop 101: Learn the basics (on-demand)

During this 60-minute session, Slack’s customer success experts will give you an interactive training so you can learn how to use Slack successfully. You’ll be invited to use Slack on your computer while our experts guide you through hands-on activities. You’ll apply theory to practice by actively participating in real-time exercises.

In this session, our experts will cover:

1. What is Slack?
2. Navigating the Slack interface
3. Finding and starting conversations: channels, DMs, workspace, Slack Connect
4. Interacting effectively in Slack: @mentions, emoji reactions, file sharing, inviting teammates
5. Working in Slack: moving a project into a channel

Required actions:

• The activities will require you to access Slack from your computer.
• Before the session begins, make sure to download the Slack desktop app or open Slack from your browser.
• If you have any questions, ask for help at slack.com/help.

Featured speakers:

Lauren BrockSenior Customer Success Manager, Slack

Richard LottCustomer Experience Specialist, Slack

Christina MengPrincipal Digital Success Programs Manager, Slack

Elexa GilbertCustomer Experience Specialist, Slack