Insights from CX leaders on improving customer care with Slack

本次网络会议最适合于:

  • Customer support teams

Customer support has never been more important. In fact, 50% of customers would switch to a competitor after just one bad experience. After multiple bad experiences, that number quickly jumps to 80%.

But here’s the good news: Customer support teams can prioritize customers, work more efficiently, and provide exceptional—and fast—customer care by connecting their organization through Slack.

This webinar brings together customer support leaders Michelle Yanez-Olivares, the head of customer experience at Accent Group Limited; Sebastian Burzacchi, the vice president of service operations at Oscar Health; and our very own Ali Rayl, the vice president of customer experience at Slack.

演讲嘉宾:

SlackVP, Customer ExperienceAli Rayl
Oscar HealthVP of Service OperationsSebastian Burzacchi
Accent Group LimitedHead of Customer ExperienceMichelle Yanez-Olivares

Was this webinar useful?

0/600

太棒了!

非常感谢您提供反馈!

收到!

感谢您提供反馈。

糟糕!我们遇到问题了。请稍后重试。