Slack subscriptions and features

If you’re looking to learn about Slack’s subscriptions and features, read on for more details about the Free, Pro, Business+ and Enterprise Grid subscriptions.

Free, Pro and Business+

The Free, Pro and Business+ subscriptions include a single Slack workspace for small and medium-sized companies. You can use the free version of Slack with some limitations, or upgrade to a paid subscription to access more features.

Compare subscriptions and features

  Free Pro Business+
Productivity basics      
Relevant messages, channels and files in search results  ✓ ✓  ✓ 
Message history Messages from the last 90 days Unlimited Unlimited
Apps and integrations 10 Unlimited Unlimited
File storage Files from the last 90 days Unlimited Unlimited
Custom sidebar sections   ✓  ✓ 
Workflow Builder customised workflows   ✓  ✓ 
External collaboration      
Send direct messages to people outside your company  ✓ 
Work in channels with people outside your company  

Multi-channel and

Single-channel guests

Two-factor authentication (2FA) and mandatory 2FA
Google Workspace SSO  
SAML-based SSO    
Custom message and file retention 90-day retention period only
Exports for all channels and conversations    
Data residency    
Set channel posting permissions #general channel only  #general
channel only
Any channel
User groups  
Manage member names and email addresses   ✓ 
Use channel management tools    
Real-time Active Directory sync     ✓ 

Member provisioning and


Audio and video      

Record audio and video clips

Huddles One-to-one only
Analytics Limited ✓ 
Message activity     ✓ 
Support  ✓  Priority support 24/7 support, 4-hour first-response time
Uptime     99.99% guaranteed uptime SLA

Enterprise Grid

The Enterprise Grid subscription powers the design, usage and administration of multiple connected Slack workspaces across very large companies, or those in regulated industries. Pricing varies depending on the number of people in your organisation. Contact our Sales team to find out if Enterprise Grid is the right fit for your company.

Additional features

On the Enterprise Grid subscription, you get all the benefits of the Business+ subscription, in addition to:

  • Support for third-party data loss prevention (DLP), e-discovery and offline backup providers
  • Security, compliance, billing and integration management in a single view
  • Designated account and customer success teams