Slack subscriptions and features
If you’re looking to learn about Slack’s subscriptions and features, read on for more details about the Free, Pro, Business+ and Enterprise Grid subscriptions.
Free, Pro and Business+
The Free, Pro and Business+ subscriptions include a single Slack workspace for small and medium-sized companies. You can use the free version of Slack with some limitations, or upgrade to a paid subscription to access more features.
Compare subscriptions and features
Free | Pro | Business+ | |
Productivity basics | |||
Relevant messages, channels and files in search results | ✓ | ✓ | ✓ |
Message history | Messages from the last 90 days | Unlimited | Unlimited |
Apps and integrations | 10 | Unlimited | Unlimited |
File storage | Files from the last 90 days | 10 GB per member | 20 GB per member |
Custom sidebar sections | ✓ | ✓ | |
Workflow Builder customised workflows | ✓ | ✓ | |
External collaboration | |||
Send direct messages to people outside your company | ✓ | ✓ | ✓ |
Work in channels with people outside your company | ✓ | ✓ | |
✓ | ✓ | ||
Security | |||
Two-factor authentication (2FA) and mandatory 2FA | ✓ | ✓ | ✓ |
Google Workspace SSO | ✓ | ✓ | |
SAML-based SSO | ✓ | ||
Compliance | |||
Custom message and file retention | 90-day retention period only | ✓ | ✓ |
Exports for all channels and conversations | ✓ | ||
Data residency | ✓ | ||
Administration | |||
Set channel posting permissions | #general channel only | #general channel only |
Any channel |
User groups | ✓ | ✓ | |
Manage member names and email addresses | ✓ | ✓ | |
Use channel management tools | ✓ | ||
Real-time Active Directory sync | ✓ | ||
✓ | |||
Audio and video | |||
✓ | ✓ | ✓ | |
Voice and video calls | One-to-one only | Up to 15 participants | Up to 15 participants |
Huddles | One-to-one only | ✓ | ✓ |
Analytics | |||
Analytics | Limited | ✓ | ✓ |
Message activity | ✓ | ||
Support | |||
Support | ✓ | Priority support | 24/7 support, 4-hour first-response time |
Uptime | 99.99% guaranteed uptime SLA |
Enterprise Grid
The Enterprise Grid subscription powers the design, usage and administration of multiple connected Slack workspaces across very large companies, or those in regulated industries. Pricing varies depending on the number of people in your organisation. Contact our Sales team to find out if Enterprise Grid is the right fit for your company.
Additional features
On the Enterprise Grid subscription, you get all the benefits of the Business+ subscription, in addition to:
- Support for third-party data loss prevention (DLP), e-discovery and offline backup providers
- Security, compliance, billing and integration management in a single view
- Designated account and customer success teams
- 1 TB (1,000 GB) of storage per member