Time to shine: preparing your employee self-evaluation
End-of-year feedback meetings with your manager don’t have to be cause for concern—in fact, they can be cause for inspiration
Support agents at Intuit QuickBooks increase customer satisfaction by 12% with Slack
The online accounting software company offers more intuitive support by using artificial intelligence and Slack to solve customer cases more quickly
Qumulo delivers a disruptive customer support program with Slack
With Slack Connect, Qumulo creates an innovative, one-on-one customer success program that quickly resolves issues and generates fans
Dow Jones levels up cross-functional collaboration with Slack
The renowned publishing firm’s marketing and sales teams streamline teamwork with Slack channels and several key apps
Stripe’s sales reps forge meaningful client relationships with Slack Connect
By connecting with customers in Slack channels before, during and after a contract is signed, Stripe builds trust and loyalty
With Slack, MBTA evolves to meet the needs of riders
The transit authority uses Slack to securely launch tools, quickly solve issues and help riders find less-crowded options during the pandemic
How we close deals and keep customers happy with Slack Connect
Our secret to fast sales cycles and satisfied customers is no secret at all. And if your teams use Slack, you can follow the same recipe
Loblaw optimizes online grocery services with Slack
When Canadians began to shelter-in-place, Loblaw stepped up to help customers shop from the safety of their homes
Sarah Cooper’s top 6 tips for creative collaboration in the workplace
The queen of quarantine comedy sat down with Slack over Zoom to chat about creativity, collaboration and doing our best work in a post-pandemic world
4 reasons why the future of work is best-of-breed
Leaders from Box, Okta, Slack and Zoom agree that customizing your tech stack is key to doing your best work
Moving work forward faster, in a distributed fashion
Leaders from Netflix, Stripe, Intuit and more share how Slack is reshaping the way their teams collaborate internally and externally
Next Chapter aims to reshape society’s perspective of people returning home from prison
Panelists from “Ear Hustle” and the Chan Zuckerberg Initiative on how empathy and opportunity can reduce recidivism for the formerly incarcerated.