E-bookPreparing for a Future Powered by Generative AI: Customer Service’s TransformationIn this report from Harvard Business Review Analytic Services, leaders across industries share how they’re harnessing this revolutionary technology
E-bookEnabling next-generation hotel guest and employee experiencesRead the ebook to see how hotels are leveraging advanced communications tools & AI to enable next-generation guest and employee experiences.
ReportPreparing for a future powered by generative AIIn this report from Harvard Business Review Analytic Services, leaders across industries share how they are harnessing this revolutionary technology
E-bookNew trends in AI use among customer service professionalsA global survey of desk workers, managers and executives reveals how customer service professionals are using AI
GuideBecome a Slack ChampionJoin the Slack Champion Network to learn how to become an internal influencer driving adoption and advocacy for Slack.
GuideSlack for customer success: 4 ways to collaborate and improve customer experienceThis guide reviews how to use Slack for Customer Success teams to collaborate internally and with customers, automate tasks, and streamline processes.
ReportCalculate the value of Slack for your service teamGet a custom estimate of the economic impact of Slack for your industry
GuideSlack’s Customer Success PodcastThe podcast that covers anything and everything Slack! Sharing best practices and use cases to help fuel your productivity
Guide4 simple Slack tips to have a more productive workdayTake advantage of time-saving features to reach your full potential and accelerate work
E-bookHow Slack AI Moves Work Forward FasterLearn how AI can help you unlock the full potential of your data in Slack
Guide4 ways Slack accelerates intelligent productivity across Customer 360New innovations powered by automation and knowledge sharing, and supercharged with AI
E-bookHow powerful women uplift one another and persevere through challengesDiscover how women in leadership navigate through tough times and overcome adversity
