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Slack for service partners
Provide best-in-class experiences for your clients, customers and agents
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Resources for you
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From service provider to strategic partner
How to differentiate your BPO with Slack
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Reinventing customer service
How service teams can grow true customer loyalty with Slack as their digital HQ
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Drive growth and customer loyalty with Slack Connect
Move communication out of inboxes to help your company close deals faster, retain customers and deliver best-in-class support
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Supercharge your support agents with Slack
Boost the usability of your existing tech stack while uniting your whole company around the customer experience
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Transform your customer experience with Slack for support teams
Learn how Slack acts as a support team for your support team by uniting your company’s experts at a single point of access
Guide
How it works: Slack for customer service
Quick videos showcasing how customer service teams use Slack to smoothly resolve issues and grow customer loyalty
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The modern incident response, the Slack way
Strategies to help IT teams use Slack channels to triage issues faster and deliver better customer support
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Improve service reliability with Slack
How to use Slack to discover incidents in record time, solve issues faster and capture incident data in one place
Guide
Reimagine your service operations with Slack Connect
Deliver faster and more personalized support to top-tier customers in Slack channels
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Getting started with Slack Connect
Speed up communication and work more securely with external partners, vendors and people outside your company
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Top 5 tips for getting started in Slack
Jump into Slack with confidence using these quick tips for communicating and working in Slack channels