
e-book
Slack for service partners
Provide best-in-class experiences for your clients, customers and agents
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Provide best-in-class experiences for your clients, customers and agents
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How to differentiate your BPO with Slack
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How service teams can grow true customer loyalty with Slack as their digital HQ
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Move communication out of inboxes to help your company close deals faster, retain customers and deliver best-in-class support
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Boost the usability of your existing tech stack while uniting your whole company around the customer experience
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Learn how Slack acts as a support team for your support team by uniting your company’s experts at a single point of access
Guide
Quick videos showcasing how customer service teams use Slack to smoothly resolve issues and grow customer loyalty
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Strategies to help IT teams use Slack channels to triage issues faster and deliver better customer support
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How to use Slack to discover incidents in record time, solve issues faster and capture incident data in one place
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Deliver faster and more personalized support to top-tier customers in Slack channels
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Speed up communication and work more securely with external partners, vendors and people outside your company
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Jump into Slack with confidence using these quick tips for communicating and working in Slack channels