AI Agents & Automation

News

Agentforce: Now Powered by Slack Data and Slack Actions

Elevate your Agentforce with even more skills.

Collaboration

AWS Chatbot: Bring AWS into your Slack channel

This new tool is a boon for your company’s operations

Productivity

A Research-Backed Sales Playbook for Connecting Slack and Salesforce

A Slack researcher shares how to unify Slack and Salesforce to supercharge your sales workflow and close deals faster.

News

Unlock the Full Power of Your Tech Stack with Slack Work Objects

Unify your apps, conversations, and data into one connected experience — making it easier to get context, find answers, and move work forward.

News

Branch Out Your Slack Workflows with Conditional Logic

Automate complex tasks in Slack with no-code, dynamic workflows that adapt to specific conditions.

News

Agentforce in Slack: The Next Leap in Employee Productivity

​​Bring your first digital teammate into Slack today.

Productivity

How Salesforce’s BaseCamp Agent Streamlines Employee Support in Slack

BaseCamp Agent provides Salesforce employees with fast answers to workplace questions, cutting manual case volume and simplifying internal support.

Productivity

How Agentforce in Slack Helps Salesforce Scale IT Support with Instant Answers

The Techforce Agent helps resolve more than a third of Salesforce’s IT support requests instantly, freeing up time for complex troubleshooting.

Transformation

AI Agent vs. Chatbot: Understanding the Differences and Business Impact

Find out the key differences between AI agents and chatbots and how choosing the right one can drive smarter business outcomes.