AI Agents & Automation
Make work flow faster with Slack’s new platform
A faster, more flexible way to build on top of Slack, now available in developer open beta
Unlocking the power of case swarming with Slack and Salesforce
In our new series, customer service leaders discuss industry trends, including how embracing a tierless model can help agents resolve issues faster
Transforming customer service at Intuit and Influx
How top companies are empowering agents and delighting customers with Slack
Incident.io co-founder Chris Evans on the power of automation in transforming incident response
A conversation about automating the micro frictions out of organizational incident response, so on-call work can take place in the calm of day
Super Slack bot automates record-keeping and eases compliance
Read how Slack helps Starling Bank improve the customer experience and keep in sync with regulatory requirements