Workflow Builder

Transformation

Making tomorrow’s workday better with Slack

Preview the possibilities of our next-generation Slack platform

Developers

Introducing a faster, simpler way to build Slack apps

A next-generation set of features makes it easier to build, manage and deploy custom Slack apps

Collaboration

Salesforce’s support team resolves cases 26% faster with Slack

The enterprise company relies on channels and workflows for swarming cases, resolving customer issues faster than ever

Collaboration

Boost teamwork in the hybrid workplace with Slack

In a digital-first work world, team engagement has never been more important; here are 3 ways to forge deeper teamwork in Slack

Developers

Zapier unlocks growth by building on top of Slack

How the company drives user engagement and new opportunities for automation with app development

Productivity

Better collaboration, fewer meetings: how to keep teams aligned with Slack

Take advantage of powerful features to help everyone share updates and stay informed

Collaboration

That escalated quickly: How we get complex customer support issues into expert hands

An inside look at our customer support workflows, which have reduced escalations to our technical teams by 60%

Collaboration

How we launch languages at Slack

Productivity

Hearst Magazines, PagerDuty and Datadog save priceless time with Workflow Builder

These organizations are automating routine tasks in Slack without writing a single line of code, addressing requests and resolving issues faster.