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How to use Slackbot

Navigate your workday with help from Slackbot, your personal agent for work. Slackbot has the same context and access to information you do, so answers are always relevant and personalized. Start a conversation to get answers to your questions, or choose from a variety of helpful prompts to get started even more quickly. 

Asking a question to Slackbot and getting an answer after it searches across Slack and other connected data sources

Note: The new version of Slackbot is rolling out gradually. For more details on release timing and plan availability, visit A reintroduction to Slackbot. 


What to expect

  • By default, all members of a workspace or Enterprise organization with access to Slackbot can use it. If you don’t see Slackbot, you might need to upgrade your plan or ask an owner or admin if they’ve restricted access to the feature. 
  • You can ask Slackbot for help with anything — answering questions, finding files, generating content like meeting agendas and project plans, scheduling meetings, and more. 
  • Slackbot can also interact with other services you’ve connected to Slack like your Google or Outlook Calendar, Salesforce, as well as enterprise search data sources.

Tip: Slackbot custom responses are now called automated messages, and will be sent by your workspace rather than by Slackbot. 


Ask Slackbot anything

Be clear and concise with your requests, but remember you can always ask followup questions or provide different instructions if you need to. 

Choose a prompt 

Desktop

Mobile

  1. Click   Slackbot at the top of the screen. 
  2. From the   Messages tab, pick a prompt —   Discover,   Create,
       Find, or   Brainstorm. Within each broader category, you’ll see a variety of options to choose from. 
  3. Depending on the complexity of your request, it may take Slackbot a minute or two to respond. 
  1. From the   Home tab, tap   Slackbot at the top of the screen.
  2. Pick a prompt —   Discover,   Create,   Find, or   Brainstorm. Within each broader category, you'll see a variety of options to choose from. 
  3. Depending on the complexity of your request, it may take Slackbot a minute or two to respond. 


Write your own prompt

Here are some examples to get your creative juices flowing:

  • Which direct messages or mentions do I need to follow up on today? 
  • Create an agenda for my upcoming call with [@name] based on our previous conversations. 
  • What context do I need to prepare for my meetings today?

When you’re ready, open Slackbot to start chatting. 

Desktop

Mobile

  1. Click   Slackbot at the top of the screen. You can also open Slackbot with Cmd Shift O (Mac) or Ctrl Shift O (Windows/Linux). 
  2. Send your message or question. 
  3. As Slackbot works to generate a response, you can see the steps it’s taking (like performing searches, refining results, checking your calendar, etc).
  1. From the   Home tab, tap   Slackbot at the top of the screen.
  2. Send your message or question.
  3. As Slackbot works to generate a response, you can see the steps it's taking (like performing searches, refining results, checking your calendar, etc).  

Tip: Slackbot can schedule meetings for you as long as the attendees you specify have also connected their Google or Outlook Calendar to Slack.


View conversation history

You can always access previous conversations with Slackbot and re-open a thread to pick up a discussion where you left off. Here’s how: 

Desktop

Mobile

  1. Click   Slackbot at the top of the screen. 
  2. Click the   History tab. 
  3. Select a conversation to re-read it or send a followup message.
  1. From the Home tab, tap Slackbot at the top of the screen.
  2. Tap   History in the top-right corner.
  3. Select a conversation to re-read it or send a followup message. 


Manage Slackbot preferences

You can manage your Slackbot preferences to decide whether Slackbot responses show up in your Activity feed and Threads view, and if past Slackbot conversations are available for it to reference when generating responses: 

  1. From your desktop, click your profile picture in the sidebar.
    Static image of a cursor clicking the profile picture menu in the Slack app
  2. Select Preferences.
  3. Select   AI. 
  4. Below Slackbot, check or uncheck the box next to the preference you'd like to manage. 

Who can use this feature?

 

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