Slackbot & Slack AI
How Agentforce in Slack Helps Salesforce Scale IT Support with Instant Answers
The Techforce Agent helps resolve more than a third of Salesforce’s IT support requests instantly, freeing up time for complex troubleshooting.
Understanding AI Employees in the Workforce
Adding an AI employee to your team won’t disrupt the way you work—it will enhance it. Learn how AI employees work side by side with you.
The New AI Advantage: Daily AI-Users Feel More Productive, Effective, and Satisfied at Work
Survey of 5,000 global desk workers shows that as AI at work goes mainstream, its productivity promise is finally starting to pay off
AI Agent vs. Chatbot: Understanding the Differences and Business Impact
Find out the key differences between AI agents and chatbots and how choosing the right one can drive smarter business outcomes.
Salesforce Updates Slack Pricing to Expand Access to AI, Agentforce, and CRM
Slack has evolved into a unified work OS and conversational interface for all your enterprise apps, data, and agents.
What Is Task Management and Why It Matters for Teams
Learn what task management is, why it matters for teams, and how to organize, prioritize, and automate work to boost productivity and collaboration.
A Guide to the Best Chat Apps for Businesses
Explore the best business chat apps to boost team communication, collaboration, and productivity.
From RFP Scramble to Streamlined Workflow With Agentforce and Slack
Learn how an internal team built a Request for Proposal (RFP) agent with Agentforce that shaves hours off a tedious process.
10 Knowledge Base Management Tools to Level Up Collaboration and Customer Support
Discover how knowledge base software supercharges customer support and team collaboration. Explore key features, benefits, and top solutions to stream