Go from pitch to close faster
Slack is where sales teams come together with their company to connect with customers and close deals faster.
Shorten your sales cycle
- Collaborate better with customers
- Speed up approvals to get deals done faster
- View and edit records from your CRM from within Slack
- Streamline deal support through automated forms, messages and more
4x
faster deal cycles1
60%
shorter turnaround times1
Grow customer relationships with Slack Connect
- Directly connect with prospects and customers in Slack channels
- Deliver on feedback faster by looping in other teams
- Grow existing accounts by deepening customer relationships
Empower your sales team
- Ramp new reps faster with visibility into work across the company
- Boost productivity by consolidating communication
- Encourage peer-to-peer learning and coaching through shared channels
- Easily search and share customer information
2,400+ integrations and counting
Slack connects with all your favorite tools, like Salesforce, DocuSign, Highspot and more.
Resources about Slack for sales
Customer stories
Slack helps Box’s sales pros jump on leads with lightning speed
Splunk’s sales teams seal deals quickly with Slack
Mission-critical sales work at Lyft Business
How Limelight Networks speeds up sales deals with Slack Connect
Articles, e-books and more
"The Total Economic Impact of Slack for Sales Teams" by Forrester
Salesforce and Slack: Unlocking collaboration for sales and service
Slack Connect + Sales: Close deals with prospects faster
How we build customer relationships with Slack Connect
Frequently asked questions
Yes! Slack helps make sales a team sport by facilitating seamless and fast collaboration between cross-functional teams and decision makers in any organization. Here’s how:
- Quickly loop in colleagues, partners and experts to make decisions in real time.
- Integrate with your CRM to allow key account details to be viewed by everyone at your organization within in Slack.
- Set keyword notifications to spark collaboration and bring in experts to close deals faster.
- Tune into conversations in channels you’re not a member to gain deal-winning insights and knowledge.
No, Slack is not a CRM, but it does integrate with your CRM, including Salesforce, Hubspot and Zoho.
By using Slack and your CRM together, teams can easily stay in the loop on leads, account details and more from within Slack, allowing them to respond faster to new opportunities and collaborate seamlessly with colleagues across the organization.
Salesforce was one of Slack’s earliest partners, letting teams easily stay up-to-date on their Salesforce records from within Slack.
There are two apps that connect Salesforce and Slack. In order to use the Salesforce app for Slack, a Salesforce System Administrator will need to install and configure the Slack app for Salesforce. Each app provides different functionality.
The Slack app for Salesforce
- Available in Salesforce AppExchange
- View Slack messages associated with a record
- Send Salesforce records to Slack
- Set up record alerts in Slack channels
The Salesforce app for Slack
- Available in the Slack App Directory
- Search and preview Salesforce records for all standard objects
- Route relevant alerts to channels
- Add Slack messages to Salesforce records
>> Learn more about how to superpower your sales with Slack + Salesforce integration and how it works.
Channels are where work happens in Slack. A channel is a single place for a team to share messages, tools and files. People often create channels for company announcements, customer support triage, asking for IT or HR help, and sharing social interests.
Channels can be public (open to everyone at the organization) or private (invite-only). In addition, organizations on a paid Slack plan can share a channel with external partners like agencies, clients and vendors with Slack Connect. Learn more about how channels can speed up your daily work here.