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Productivity

Introducing Forrester’s new study: The Total Economic Impact of Slack for Sales Teams

The market research firm finds that Slack accelerates sales velocity, boosting revenue to the tune of $2.6 million

Productivity

ServiceNow for Slack: Your ticket to speedy IT service management

With the new ServiceNow for Slack integration, IT service teams resolve issues faster, get help sooner and streamline record tracking

Productivity

Shrinking the haystack: how to narrow search results in Slack

Filters, modifiers, channel search and more can help you find valuable conversations and context—fast

Productivity

DoorDash fuels rapid growth with Slack and Okta

How the company uses automated provisioning to onboard employees and free up IT to focus on critical work

Productivity

Meetings, burnout and rigid schedules: goodbye to all that

Atif Rafiq, a former executive with MGM Resorts and McDonalds, shares why our pandemic year is an inflection point that must transform the way we work

Productivity

Hearst Magazines, PagerDuty and Datadog save priceless time with Workflow Builder

These organizations are automating routine tasks in Slack without writing a single line of code, addressing requests and resolving issues faster.

Productivity

What’s new in Slack: mobile video calls, DMs with external partners, and more

Handy new features to help your teams work better—with whomever and from wherever

Productivity

Strategies to support teams in trying times

Slack executives share strategies for empowering teams as we balance work and home lives in the midst of a pandemic

Productivity

4 ways to progress professionally from anywhere, with help from Slack

You don’t need a physical office to spotlight your accomplishments. Here are our favorite ways to stay visible using channels

Productivity

Managing Slack at scale: deploy apps efficiently across Enterprise Grid

Give thousands of employees instant access to the apps they need

Productivity

How DevOps teams use Slack to simplify workflows and stay productive

Engineering and operations leads from Vodafone, Solarisbank and Veepee share insights for developing a DevOps culture

Productivity

Supercharge your customer support tools with Slack

7 apps—including Salesforce, Oracle and Zendesk—to help your team resolve customer issues faster