The Workspace settings page is where members can review info about workspaces that they've joined. Here's what you'll find there:
- Your workspace owners and admins plus their contact info
- Your workspace’s subscription
- Message and file retention policies
- Available data export options
💡 Read more about the Workspace settings page
Delete your Slack account
Delete a workspace
Transfer ownership of a workspace
The workspace primary owner can transfer ownership of their workspace.
Message and file retention
For any workspace, the default message and file retention setting is to keep everything for as long as the workspace exists.
On paid subscriptions, workspace owners can customise their retention policies. They can choose to set a custom time frame to keep messages and files, and they can also choose to retain all versions of an edited or deleted message.
Edited and deleted messages
On the Free subscription, if you have the option to edit messages, only the most recent version will remain. On paid subscriptions, workspace owners or admins can choose to keep a log of all edited messages. Visit your Workspace settings to confirm which option your workspace has enabled.
Where is my data stored?
Slack is hosted with Amazon Web Services and the default location is AWS US. The data centre hosting location applicable to each Slack customer can vary if an organisation uses our data residency feature. Data residency for Slack allows global teams to choose the region where certain types of data at rest are stored. To learn more, visit Data residency for Slack.
You can also find information regarding data transfers in the following resources:
- Commitment to GDPR – Data transfers: https://slack.com/gdpr#data-transfers
- Slack privacy FAQ – https://slack.com/trust/privacy/privacy-faq
- Slack Trust Centre – https://slack.com/trust
Does the GDPR require EU personal data to stay in the EU?
The GDPR does not require EU data to reside in the European Union. Slack’s data processing addenda and the European Union’s Model Clauses (Standard Contractual Clauses) will continue to ensure compliance for EU personal data transfers outside the EU. Our data processing addenda are available to all customers, regardless of the Slack subscription that they are using.
While Slack remains self-certified under the EU-US Privacy Shield and the Swiss-US Privacy Shield, we are currently relying on Standard Contractual Clauses for compliance with the transfer of personal data.
How secure is my data on Slack?
Slack is committed to ensuring that our infrastructure is secure, redundant and reliable, while providing your team with tools to administer your environment. We are proud to exceed the industry standard when it comes to protecting your organisation, and we've outlined many of our security practices and certifications on our website.
Is my data encrypted?
Slack provides data encryption in transit and at rest. Read more about our approach to security.
Data exports and ownership
Who owns the data that’s submitted to a workspace?
A Customer owns and controls all content submitted to their workspace. Slack processes customer data on behalf of the Customer.
What export tools are available with Slack, and who can use them?
On any plan, workspace owners and admins can export all data (messages and files) from public channels.
Workspace owners can request access to a tool that will download all content from public and private channels.
Free and Pro subscriptions
The option to download all workspace data is available to workspaces on the Free and Pro subscriptions under limited circumstances only. We require workspace owners on these subscriptions to apply for data exports, undergo a strict review process and provide (a) valid legal process, (b) consent of members or (c) a requirement or right under applicable laws.
Discovery APIs allow eligible Slack customers to use third-party applications to export, retain or archive messages and files that have been submitted to Slack. This includes messages and files that have been migrated to a Slack Enterprise Grid org.
💡 Visit Guide to Slack import and export tools to learn more.
How do I delete personal information from Slack?
When you’re ready to permanently leave a workspace, you can deactivate your account and ask a workspace primary owner to remove your profile information. (A workspace primary owner can contact Slack on your behalf to complete this.) Slack will only delete member profile information at the request of a primary owner. If that’s you, and you’ve been asked to delete a member’s profile, you can get in touch with us at firstname.lastname@example.org.
Before you deactivate your account, you can also remove any profile information that you like, such as your name and email address. Depending on your workspace's settings, you may be able to delete messages and files that you've shared. Get in touch with a workspace owner or admin if you have any questions about editing and deletion settings.