Empowered agents: the new customer service advantage
Hear how leading organizations keep agent engagement high and attrition low with Slack
25 min
Cette conférence en ligne s’adresse de préférence à :
Équipes d’assistance à la clientèle
Behind every great customer experience is a great agent. In this fireside chat, hear how leading organizations keep agent engagement high and attrition low with Slack as their digital HQ.
Intervenants :
Amanda HarrisDirector of Customer Experience, Slack
Alex HolmesChief Growth Officer, Influx
Gabrielle DracopoulosHead of Customer Success & Experience, Intuit