SLACK FOR SALES

Go from pitch to close faster

Slack is where sales teams come together with their company to connect with customers and close deals faster.

An illustration of an upwards trending graph coming out of a briefcase.
In a Slack channel, an employee shares a new lead with their sales team and posts a new Salesforce entry.
CLOSE FASTER

Shorten your sales cycle

  • Collaborate better with customers
  • Speed up approvals to get deals done faster
  • View and edit records from your CRM from within Slack
  • Streamline deal support through automated forms, messages and more

4x

faster deal cycles1

60%

shorter turnaround times1

1Source: Claims and figures based on specific teams using Slack Connect at their companies. Results may vary at your organization.
In a Slack channel, an employee shares a new lead with their sales team and posts a new Salesforce entry.
MAKE BETTER CONNECTIONS

Grow customer relationships with Slack Connect

  • Directly connect with prospects and customers in Slack channels
  • Deliver on feedback faster by looping in other teams
  • Grow existing accounts by deepening customer relationships
Learn how Slack Connect works

“Slack Connect is a great way for me to help customers get what they need faster.”

Splunk logo
Kelly Kitagawa, Sales Engineer
In a Slack channel, a customer asks for information about analytics. The sales team tags an engineer to answer the question.
In a Slack channel, a customer asks for information about analytics. The sales team tags an engineer to answer the question.

“Slack Connect is a great way for me to help customers get what they need faster.”

Splunk logo
Kelly Kitagawa, Sales Engineer
In a Slack channel, a sales team member asks a colleague for more information to help close a challenging deal.
In a Slack channel, a sales team member asks a colleague for more information to help close a challenging deal.
BOOST PRODUCTIVITY

Empower your sales team

  • Ramp new reps faster with visibility into work across the company
  • Boost productivity by consolidating communication
  • Encourage peer-to-peer learning and coaching through shared channels
  • Easily search and share customer information

“With Slack, our sales reps function as one big team globally. They’re able to share content and knowledge across continents.”

Hubspot logo
Jeetu Mahani, SVP International Operations Hubspot

2,200+ integrations and counting

Slack connects with all your favorite tools, like Salesforce, Highspot, Oracle and more.

See all sales integrations

Icons for apps like Salesforce and Hubspot connecting to Slack
Icons for apps like Salesforce and Hubspot connecting to Slack
Icons for apps like Salesforce and Hubspot connecting to Slack

Frequently asked questions

Yes! Slack helps make sales a team sport by facilitating seamless and fast collaboration between cross-functional teams and decision makers in any organization. Here’s how:

  • Quickly loop in colleagues, partners and experts to make decisions in real time.
  • Integrate with your CRM to allow key account details to be viewed by everyone at your organization within in Slack.
  • Set keyword notifications to spark collaboration and bring in experts to close deals faster.
  • Tune into conversations in channels you’re not a member to gain deal-winning insights and knowledge.

No, Slack is not a CRM, but it does integrate with your CRM, including Salesforce, Hubspot and Zoho.

By using Slack and your CRM together, teams can easily stay in the loop on leads, account details and more from within Slack, allowing them to respond faster to new opportunities and collaborate seamlessly with colleagues across the organization.

Salesforce was one of Slack’s earliest partners, letting teams easily stay up-to-date on their Salesforce records from within Slack.

There are two apps that connect Salesforce and Slack. In order to use the Salesforce app for Slack, a Salesforce System Administrator will need to install and configure the Slack app for Salesforce. Each app provides different functionality.

The Slack app for Salesforce

  • Available in Salesforce AppExchange
  • View Slack messages associated with a record
  • Send Salesforce records to Slack
  • Set up record alerts in Slack channels

The Salesforce app for Slack

  • Available in the Slack App Directory
  • Search and preview Salesforce records for all standard objects
  • Route relevant alerts to channels
  • Add Slack messages to Salesforce records

>> Learn more about how to superpower your sales with Slack + Salesforce integration and how it works.

Channels are where work happens in Slack. A channel is a single place for a team to share messages, tools and files. People often create channels for company announcements, customer support triage, asking for IT or HR help, and sharing social interests.

Channels can be public (open to everyone at the organization) or private (invite-only). In addition, organizations on a paid Slack plan can share a channel with external partners like agencies, clients and vendors with Slack Connect. Learn more about how channels can speed up your daily work here.

Slack helps organizations bring their people and tools together in one place so they can stay productive and aligned from anywhere. More than 750,000 businesses use Slack every day for team messaging, file sharing and video/voice calls. You can integrate thousands of tools, like Google Drive, Zoom and Salesforce, or create custom bots or apps just for your organization. Find out more about how Slack works here.

Choose a better way to work

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