The Slack Blog
Transformation
AI in the Workplace: What It Means for Leaders, Employees, and Customers
Discover how AI is revolutionizing the workplace: boosting productivity, enhancing decision-making, and reshaping customer experiences.
How Agentforce in Slack Empowers Our Sellers to Win Faster and Smarter
Sales Agent helps Salesforce’s sales team of 25,000+ divert 66,000 hours a year back to customer success and relationship-building.
AI Agent vs. Chatbot: Understanding the Differences and Business Impact
Find out the key differences between AI agents and chatbots and how choosing the right one can drive smarter business outcomes.
Agent Libraries and Their Role in AI and Automation
Learn how agent libraries power AI-driven workflows by enabling autonomous decision-making.
Agentic Workflows: A Guide to Understanding What They Are, Benefits, and Uses
Learn how agentic workflows leverage AI to automate business processes, improve efficiency, and enhance team collaboration.
Generative AI Agents: Redefining How Work Gets Done
Find out how generative AI agents automate tasks, enhance collaboration, and streamline workflows to boost business productivity.
S.L.A.C.K. Realized: The Era of AI-Powered Search
How we're making search every Slack user's secret productivity weapon.
AI Workflows: What They Are and Why They Matter for Businesses
Explore how AI workflows can improve operational efficiency, automate tasks, and empower teams.
Agentforce in Slack: Powering Engineering Excellence at Salesforce
Engineering Agent is one of the team's most critical digital teammates, handling over 18,000 conversations in six months.