The student and faculty guide to collaborating in Slack

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Adapting to a virtual learning environment can pose a bit of a learning curve for professors, faculty and students alike. Many of our own customers have suddenly found themselves transforming Slack into their distance-learning hub, where they manage everything from student services and classroom lectures to academic operations, right down to student government.

To make this transition smoother and help everyone grapple with the realities of the new digital campus, we’ve put together this basic template on how to best communicate and collaborate with each other in Slack. Feel free to copy and update these guidelines and share them with your staff and students. We highly recommend pinning your post to a #team or #announcements channel so that it’s maximally accessible.

Set yourself up for success

Fill out your profile and upload a profile picture so people can recognize you in Slack
Manage your notifications to reduce information overload and maintain your focus

Etiquette and community guidelines

Mind the channel: Review channel purpose and topic before chiming in
Understand public and private channels
Be a good citizen of Slack: Ask and answer questions, assume best intent, try not to sidetrack conversations
Respect online hours of operation (for example, for #office-hours channels) and encourage posting asynchronously to keep conversations moving

Team communication best practices

Format messages so that they’re easier to read
Use emoji reactions liberally to acknowledge messages while keeping channels tidy
Don’t forget to take it off Slack sometimes: Meet face-to-face using voice and video conferencing apps or Slack calls

*Use this post as a template: Copy, update and share it with your team in Slack

Join us on Wednesday, March 18, for a free webinar tailored to all of you who work in higher education. The session is called “Create your digital campus with Slack.” Register now.

For more tips on working and learning remotely in Slack, check out these resources:

If you’d like some personalized help around using Slack with your suddenly remote team, we’re happy to hop on a quick call with you. Click here to schedule a time.