Grow customer loyalty and employee productivity with a platform built for the new retail environment.

Strengthen collaboration and propel innovation by bringing your teams, technology and processes together
Draw greater value out of your existing tech investments with more than 2,500 app integrations
Accelerate speed to market by building simple workflows to automate the heavy lifting
Learn how Shipt reimagined retail with Slack
26%
faster decision making1
8
months time to ROI1
Say goodbye to silos and unite the front line with HQ
Automate administrative tasks that eat up precious time
Centralize security operations to strengthen loss prevention
“With Slack, we can quickly communicate with Partners across our 400 stores, plus provide a place where Partners can meaningfully connect with each other regardless of their physical location.”
Personalize your approach with data from Salesforce Customer 360
Stay on top of product availability and react quickly to delays
Empower service agents with the data they need to keep customer satisfaction high
Make onboarding quick and easy with automated tasks in dedicated channels
Nurture career growth by fostering a collaborative and supportive team culture
Find the right people when you need them with the help of Slack communities
See how H-E-B uses Slack to engage its 100k employees
26%
increase in employment engagement1
5.9
week reduction in time to hire qualified talent2
Yes. You can use Slack Connect to speed up work and strengthen relationships throughout your entire retail ecosystem. Slack Connect securely connects your teams with external partners including vendors, suppliers and third-party logistics providers. Slack Connect is available on all paid subscriptions.
Yes. You can securely discuss confidential information in Slack. Slack offers multiple ways to ensure that your information, conversations and files stay safe. Slack is both GDPR and CCPA-compliant, and delivers enterprise-grade security at every layer, adhering to multiple compliance certifications, including SOC 2, SOC 3, ISO/IEC 27001 and more.
In addition, Slack offers many security features – such as Enterprise Key Management – that give admins control over the fine detail of data encryption. You can also integrate your own security tools with Slack to receive an instant notification if a threat is detected. Learn more about Slack’s comprehensive security program.
Yes. Slack makes all your tools work better by letting you integrate industry-leading software and custom apps right into Slack. Choose from more than 2,500 pre-built integrations, including the most popular workplace and productivity tools, to save time and avoid context-switching.
