The Slack Blog

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Productivity

AI in Slack: Work Faster and Smarter, Right Where You Are

Slack is where AI, agents, and humans come together to drive growth.

News

Meet Channel Expert: Your Always-On Agent in Slack

Channel Expert gives each Slack channel a digital teammate that responds to FAQs, surfaces relevant information, and escalates to a human when needed.

News

Unlocking the Power of Conversation: How Slack’s New Platform is Fueling the Agentic Era

Recent platform updates make it easy to work with AI agents that understand your team's context and get things done faster.

Productivity

20 Enterprise Search Prompts That Will Transform How You Work in Slack

Spend less time hunting for information and more time acting on it, with enterprise search.

Most recent

News

Meet Channel Expert: Your Always-On Agent in Slack

Channel Expert gives each Slack channel a digital teammate that responds to FAQs, surfaces relevant information, and escalates to a human when needed.

News

Unlocking the Power of Conversation: How Slack’s New Platform is Fueling the Agentic Era

Recent platform updates make it easy to work with AI agents that understand your team's context and get things done faster.

Productivity

20 Enterprise Search Prompts That Will Transform How You Work in Slack

Spend less time hunting for information and more time acting on it, with enterprise search.

Collaboration

Customer Connection: How It Drives Loyalty and Business Growth

Customer connection is more than a feeling — it’s a powerful lever. When people interact with your brand, it’s vital they feel a sense of belonging.

Collaboration

Master Effective Communication Skills With These 10 Techniques

There's an art to clear, confident communication — learn how with these research-backed techniques and powerful communication strategies.

Transformation

What Is Customer Data Integration, and Why Is It Important?

Customer data lives in many places across a business. Learn how integrating it can improve decision-making and support smooth customer experiences.

Get started with AI in Slack

Connect with a sales representative to add AI-powered features to your Slack plan

Productivity

What Is Multifactor Authentication (MFA): Definition and Benefits

Multifactor authentication (MFA) adds an extra layer of security by requiring more than one verification step. Learn how it works and why it matters.

Collaboration

How Strategic Planning Aligns Teams and Drives Results

Strategic planning aligns vision with action, creating a long-term roadmap. Slack can help by keeping plans visible, collaborative, and actionable.

Collaboration

Teamwork or Collaboration? Choosing the Right Approach

Knowing the difference between teamwork and collaboration — and when to use each — helps your team become more effective. Here's why.

Productivity

18 AI Tools Your Team Will Actually Want to Use

These AI tools help teams work faster on coding, design, and more. Learn which platforms boost productivity without disrupting your existing workflow.