このウェビナーの対象者 :
- ビジネスの意思決定者
- カスタマーサポートチーム
The traditional approach to customer support can lead to poor experiences. While 83% of customers* expect to solve complex problems by talking to just one person, knowledge gaps, silos and tiered support structures often require customers to repeat information as they’re passed through multiple points of contact.
Join our webinar to learn how your customer success team can use Slack, the new digital HQ for Service and Service Cloud, to revolutionize your customer experience by driving faster resolution, boosting agent productivity and delighting key customers with personalized support.
*Salesforce, 2022 State of Service 5th Edition
注目のスピーカー :
SlackSr. Solutions Marketing ManagerLaura Martinez
SlackProduct Marketing ManagerLauren Antone
SlackPrincipal Solution EngineerSonal Moraes
助かります！
ご意見ありがとうございました！
了解です！
ご意見ありがとうございました！
うーん、システムがなにか不具合を起こしてるみたいです。後でもう一度お試しください。
